HRIS Coordinator

Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across US and Canada, Leaf Home is America’s largest Direct to Consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House and other consumer review platforms.

Powered by people, Leaf Home's innovative products and services are delivered with convenience, trust, and quality via 200 regional sales and installation offices along with comprehensive field support offices in New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest growing private companies by Inc 5000 and recognized as a top employer nationally. Benefits of working at Leaf Home are wide-ranging and include:

Industry-best compensation packages | Fully paid health, dental, vision insurance | 401k with company match | Paid Time Off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee

Apply today and together we will unlock millions of customers' dream homes and your dream career at Leaf Home.

Position Summary: The HRIS Coordinator is a highly collaborative role where you will work with HR and all other business units to meet their informational needs and assist the HRIS Specialist with the administration of all HR systems. This includes supporting Core HR, Time and Attendance, Performance Management, Recruiting, Onboarding, Learning Management, Concur SAP, and all other HR-related systems.

Essential Duties and Responsibilities:

• Serve as system administrator and provide support as the first point of contact for HRIS-related issues throughout the organization.
• Correct system/user errors as identified through reports or end-user feedback.
• Perform troubleshooting on an as-needed basis including, but not limited to, user accounts, workflow administration, role automation, and security roles.
• Responsible for entry of business and employee data into the HRIS system (i.e., creating shift codes, job descriptions, locations, etc.).
• Assist in the preparation of end-user documentation or training materials to promote increasing use of employee and manager self-service.
• Assist with the development of new integrations or modules within the system.
• Act as a liaison between key functional and business specialists to work with and educate users on applications and technology in support of business processes and enhancements.
• Maintain data integrity and compliance by running reports, auditing, analyzing information, and troubleshooting errors.
• Complete changes on the HRIS homepage regularly.
• Send out New Hire Engagement Surveys and Exit Surveys to the employee population.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

• High school diploma or equivalent.
• 2 years of experience in an administrative support role.
• Ability to demonstrate high-level customer service skills.
• Precision to data accuracy.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• Experience using UKG Pro human resource software platform.
• Experience in project management methodology.

Travel Requirements:

• No travel required.

Overtime/Additional Hours Requirements:

• No overtime required.

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).