What are the responsibilities and job description for the Reputation Configuration Specialist position at LeapPoint?
Does pushing bleeding edge innovation into the marketplace excite you? LeapPoint is an award winning boutique consulting firm that is rapidly growing thanks to our amazing people and we are growing our team, which means we have lots of excellent opportunities.
One of those opportunities is for a Reputation Configuration Specialist.
The Reputation Configuration Specialist will assist with new and existing SaaS configurations and implementations. This position requires a quick learner to understand Reputation designs at a technical level and optimally configure the tool to meet client objectives. This position also requires an aptitude to learn additional platforms and how they can all contribute to a Connected Work solution for our clients. This is a telecommute, work from home position.
Primary Responsibilities:
- Design solutions within the Reputation platform based on requirements that achieve client business objectives outlined in the client’s Statement of Work (SOW)
- Configure objects including request queues, custom fields and forms, project templates, programs, portfolios, reports, dashboards, approval processes, milestones, email notifications, statuses, job roles, teams, groups, scorecards, expense types, risk types, layout templates, filters, views, grouping
- Flag any questions up to the Engagement Managers or Design Architects
- Support testing plans for to configured objects that ensure successful “go-live” deployments
- Develop an understanding of the design created by the Design Architect at a technical level
- Assist the Design Architect in understanding tool limitations and helping analyze requirements from a technical perspective
- Maintain technical savvy and stay up to date on the latest system features and changes
- As needed, explain configuration to the client and/or perform trainings with the client
Required Skills & Experience:
- 2 years of Reputation configuration and/or implementation experience
- 3 Years of Software (SaaS based solutions) Implementation Experience
- 1 Years of Reporting and Analytics Experience
- Communication, interpersonal, problem solving and relationship skills
- Excellent analytical skills
- Experience working in Microsoft Office
- Ability to work on multiple tasks and able to prioritize personal workload
- Proven track record of delivering end-to-end solutions
Travel: This position requires approximately 10-20% travel. Note that travel is temporarily on hold due to COVID-19.
EEO Statement:
LeapPoint, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
Salary : $80,000 - $100,000
