Withdrawal Medical Assistant (PRN)

The Salvation Army Mission Statement: 

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. 

Job Objective: 

The Withdrawal Management Medical Assistant provides basic monitoring of consumers physical/medical status. Assist with admissions assessments and discharges.  Facilitates in providing a caring and safe environment for each consumer. Teach education classes as scheduled. Assist the medical staff on duty. The WM Medical Assistant serves to ensure the Mission of The Salvation Army is effectively carried out.    

What You Will Do:  

• Conduct intake assessments to collect medical, social, emotional, and demographic data to assess for appropriate admissions into Withdrawal Management based on written policies and the Utilization Review manual 
• Record in the consumer records information and details relating to chronic or acute illnesses, incidents, known withdrawal complications, and all prescribed medications taken by the consumers 
• Schedule and arrange for physical examinations by the physician and nursing staff 
• Conduct ongoing monitoring of medical and physical status along as instructed by the primary Physician 
• Follow the standard time regimens for taking and recording vitals signs  

• Observe and chart consumers for withdrawal signs, unusual activity or behavior’s, verbal complaints of physical or psychological problems, and report to the Licensed Practical Nurse, Clinical Manager, and/or Physician 
• Chart thoroughly all pertinent data, including but not limited to: Medical/health condition, physician’s orders, complications related to withdrawal and general health, vital signs, medication monitoring, description of course of withdrawal, or other incidents. Document all pertinent observations in consumers’ chart 
• Provide for physical, medical, and emotional needs to all consumers as needed 
• Perform technical treatments as indicated and/or directed by written Physician orders and instructed by Nursing Staff or Clinical Manager 
• Accurately prepare, check, observe, supervise, and record all medications taken 

• Provide emergency First Aid care to those consumers who exhibit the need 
• Facilitate referrals for the consumers to provide community resources not provided by SAHLC 
• Keep refreshment table clean and stocked for consumers 
• Assist in keeping the unit clean and orderly by performing necessary cleaning duties to provide a clean and safe environment for the consumers 
• Wipe mattress and pillow with viro-check after each consumer has been discharged and change linens as needed 

• In accordance with the CFR-42 Federal Law and The Salvation Army policies, maintain consumer confidentiality at all times 
• Facilitate a seamless and comprehensive transfer of information from one shift to the next 
• Cooperate and communicate with other clinical staff in the transfer process of the consumer to different levels of care 
• Attend Withdrawal Management and agency wide staff as well as monthly in-service meetings as scheduled  
• Report maintenance repairs and services to Clinical Manager and Business Operations Manager 

• Promote positive public relations by using professional telephone manners, presenting a pleasant and supportive attitude toward the consumer and their family members of friends, and cooperation with personnel from other outside agencies 
• Other tasks as assigned by leadership 

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.   

Education: High School Diploma or equivalent required, Associate’s degree Preferred. Medical Assistant license or certification required  

Background Checks: Position requires a CPS History check, a Local Law Enforcement background check and The Salvation Army’s background check to be completed. Findings may disqualify an individual for this position. 

Experience: Experience in a social service setting providing services to persons in crisis. Homeless persons, domestic violence, or mental health preferred.  

Certifications: Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe From Harm training within the first 90 days of employment 

Skills/Abilities:   

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele 

• Computer proficiency with Microsoft products and ability to learn electronic reporting systems 
• If in recovery, must demonstrate at least two years of sobriety with evidence of social and emotional stability 

Supervisory Responsibility: No supervisory responsibilities 

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.   

Physical Requirements Include:  

• Good speaking, hearing and vision ability, and excellent manual dexterity 
• Lifting, pulling and pushing of materials up to 25 pounds  
• May require bending, squatting, walking 
• May require standing for extended periods 

Travel: Position may require occasional travel for training 

Working Conditions: Work is performed in a medical environment. May require some weekend and evening work.  This position is PRN (as needed) not to exceed 16 hours per week. 

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. 

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.