What are the responsibilities and job description for the Coordinator, Accounts Receivable position at LEARFIELD?
Learfield is seeking an experienced AR Customer Service Representative to join the team to provide support to the Billing & Collections team within the Shared Services team in Plano, TX, Jefferson City, MO or Winston-Salem NC. You will be responsible for monitoring customer inquiries via email and telephone, payment processing, invoicing, mail processing and other duties as assigned.
Responsibilities:
- Perform invoicing and reconciliation of invoicing
- Assist in outbound communication regarding past due balances
- Maintain AR email inboxes, ensuring timely response
- Answer incoming phones calls and ensuring resolution or pass off to appropriate team member
- Monitor and enter credit card payments received virtually or via telephone from customers
- Maintain physical mail is routed and responded to appropriately.
- Sort mail for checks and customer information
- Special assignments as assigned by manager
Qualifications:
- 3 years general office experience
- Excellent verbal and written communication skills with the ability to effectively communicate to associates at all levels of the organization.
- Excellent customer service skills
- Work collaboratively with team members and internal/external customers
- High degree of accuracy and attention to detail, employing detailed documentation
- Solid Microsoft Office skills including Word, Excel, and Outlook.
- Ability to meet deadlines, prioritize objectives and perform under pressure.
- Ability to accept change, be innovative and self-motivated.
- Proficient in ability to swiftly and accurately research and resolve issues.
- Ability to meet stringent deadlines.
- High School diploma or equivalent required
- Experience with Great Plains 2016 and CRM experience desirable
Our people-friendly culture is a hallmark of our style and approach to business and is rooted in values demonstrating intentional and active care for other people. The company and its employees strive each day to live by the company's value statement: "build the team, grow the company, have fun, love and serve others."
LEARFIELD offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. LEARFIELD is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.
#35601183
Salary : $37,400 - $47,400
