Special Education Onboarding Specialist - Open to residents of Tennessee only

Company Summary

Learning Network is a growing, innovative, and customer-centric educational technology company. We seek creative and tenacious individuals to help us deliver on our proven system of driving success through service.

Service is at the heart of what we do. At Learning Network, you will be among real people who care about their customers and their colleagues. In our system, we prioritize service by making sure the details are done and done well - every time. We make promises and we keep those promises. We recognize that our students and families don’t have to choose us. Thus, service is the bedrock of everything we do. It’s embedded deep within our culture. White-glove service with a smile is an expectation of every employee.

At Learning Network, you’ll be a part of a system that works. You’ll learn and then implement that system making you and us special in the eyes of our students and families. You’ll sleep better knowing you make a difference in the lives of thousands of people. You’ll bring access to our innovative educational model to thousands of students. You’ll do this amongst a supportive community of people who care. In return, you’ll care. You’ll show you care by learning our system, being teachable, and using that system to drive positive academic results. You’ll do this not only by doing your job well but by valuing relationships - with customers and with colleagues. You’ll achieve your goals by helping others achieve theirs.

Working at Learning Network isn’t for everyone. But for those that commit to work hard and prioritize service, students, and colleagues, it’s an incredibly rewarding experience. This role does include personnel management and student/family-facing communication responsibilities.

Position Summary

We have an immediate opening for a Onboarding Specialist in the Special Education department. In this role, you will be responsible for coordinating and processing intake documentation for students with IEPs, collaborating with families, school staff, and external organizations to ensure students with IEPs are prepared for success.

To be successful, you’ll need to be detail-oriented and have very strong written communication skills. We need a professional who has proven success in maintaining compliance within a highly regulated environment. You’ll need to be able to make suggestions, take constructive feedback with a good attitude, and then go out and personally execute with diligence. If you enjoy ensuring every detail is accounted for to ensure student success and have experience working with IEPs, we’re probably a good fit.

This position is part-time year-round. and hours may fluctuate during busy periods. Candidates must be available for a mid morning/early afternoon shift.

Essential Job Duties*

• Review new student files for accuracy and completeness and coordinate with records team members to quickly ensure accurate and complete files;
• Manage student records, including and especially escalated record requests;
• Establish and maintain effective and timely communication (primarily verbal) with all new families within the the first two weeks of their child’s special education programming start date;
• In alignment with company procedures, State, and Federal regulations, communicate and exercise discretion and judgment when conferring with parents during the transfer process regarding their rights, responsibilities, and other special education programming details in an online setting;
• Up to an hour per week mentoring new families for three to six months as they adjust to a new school environment;
• Exercise discretion and judgment when facilitating proper transfer of relationship, ownership, and information to special education caseload manager after initial onboarding period ending with completion of transfer process;
• Gather and utilize appropriate student data to inform special education decision making and processes;
• Schedule and facilitate transfer and initial special education meetings, ensuring accurate and high quality transfer and related documents within the first 30 days of student start date;
• Monitor and maintain impeccable student documents and files within company data systems, including IEPs, communications, education plans, and meeting documents;
• Monitor student/staff ratios and caseloads, and properly escalate issues to management;
• Liaise with parents and Special Education Documentation Analyst(s) to ensure accurate and appropriate student evaluations;
• Support, manage, and lead a team of special education assistants to ensure program fidelity and equity, increase productivity, and maintain timely and high standards for documentation and service;
• Monitor hourly staff time cards, intervening and coordinating with management on personnel and documentation issues;
• Assists with departmental projects as directed; and
• All other duties as assigned.

*May be representative, but not all-inclusive, of those commonly associated with this position

Essential Knowledge, Skills, and Abilities*

• Advanced knowledge and understanding of the intricacies of IEPs and related Special Education laws and regulations;
• Excellent organizational and analytical skills;
• Adept in a fast-paced, high energy, team environment, capable of juggling multiple tasks;
• History of professional attention to detail, excellent time management skills and the ability to prioritize and attain required goals;
• Demonstrated success achieving performance metrics, taking initiative, working independently with minimal supervision, collaborating with a broader team, as well as building and nurturing effective relationships with colleagues; and
• Demonstrated professional verbal and written communications skills.

*May be representative, but not all-inclusive, of those commonly associated with this position

Qualifications

Education

• Bachelor’s degree in education required, Masters degree in Special Education preferred
• Possess or be eligible to obtain a Colorado license and/or Arizona certificate in special education.

Experience

• One (1) year of special education experience required, three (3) years preferred;
• Two (2) years of experience writing and utilizing IEP documentation required;
• One (1) year of experience utilizing SPED/IEP related software programs (e.g., eIEPPro, Frontline, Enrich); and
• Ability to pass required background checks.

Benefits

• Best-in-class employee recognition platform, powered by Fond; and
• Employee discount program with instant access to pre-negotiated, best-rate-guaranteed discounts on hundreds of popular products and services from categories like fitness, travel, professional development, home services, entertainment, and more.

Job Type: Part-time

Pay: $22.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Application Question(s):

• Are you open to part time work and are you available during the late morning/early afternoon hours, MST?
• From which state(s) do you hold a Special Education Certification?
• When are you available to begin work?
• Do you hold a degree (Bachelor's degree or higher) in Special Education? Please elaborate.

Education:

• Bachelor's (Required)

Experience:

• Special Education: 1 year (Required)

License/Certification:

• Special Education Certification (Required)

Work Location: Remote