Housekeeper

Lebanon KOA
Luray, VA Full Time
POSTED ON 3/19/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the Housekeeper position at Lebanon KOA?

If you have a passion for growth, can be adaptable while on the job, and overall innovative Blue Water Development wants YOU! At Blue Water, we create an environment where our employees are engaged, empowered, and challenged to put the guest experience first.  Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities, as well as all laws related to terms and conditions of employment.

 

Position Purpose:

A housekeeper’s responsibility is to perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing. Ensuring all rooms are cared for and inspected according to resort standards. 

 

Essential Responsibilities:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Cleaning guest rooms, cabin, and cottage rentals as well as common areas and bathhouses
    • This includes activities such as dusting, polishing, linen changes, bathroom cleaning and sanitation, kitchen fixture and appliance cleaning, trash removal, vacuuming or floor cleaning
  • Ensuring rooms and rentals exceed standards and are in working order before guest arrival.
  • Provides laundry support as appropriate including washing, drying, folding, and sorting laundry at the property.
  • Making Beds
  • Providing onsite guest support, queries, or requests through a high-quality customer service approach. 
  • Works cohesively with guest service, housekeeping, groundskeeping, and other departments to exceed guest expectations and achieve company and departmental goals. 
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices
  • Ensure the property is clean, orderly, well-manicured, and guest-ready at all times. 
  • Performs other duties as assigned
  • Provides regular and reliable attendance

Success Factors: 

  • Strong verbal and interpersonal skills
  • Work well independently and as part of a team
  • Strong attention to detail
  • Able to work on demand
  • Interest in providing exceptional guest service

Education/Experience:

  • High School Diploma or GED Equivalent 
  • At least 1 year of hospitality experience in housekeeping

 

Physical Demands
 
 
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

 

 

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