What are the responsibilities and job description for the Retail Sales Associate position at Lebanon Smoke Shop?
We are looking for a Retail Sales Representative to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions and give recommendations about our products. Attention to detail and self-motivated individuals will excel in this role at our store. Ultimately, you will ensure that customers leave satisfied while also restocking inventory and maintaining the store.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products
- Cross-sell products
- Ensure racks are fully stocked
- Clean and maintain the store
- Coordinate with other Retail Sales Representatives and Managers to provide excellent customer service
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- Basic computer skills
- Light cashier experience preferred but not necessary
- Willingness to learn is a must
Please complete the retail phone interview and retail customer service assessment to be considered for this job.
Job Types: Part-time, Full-time
Pay: $11.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Application Question(s):
- What are the days and hours that work for you?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $11 - $14