E911 Dispatcher

Responsibilities, skills:

• Process and dispatch emergency and non-emergency calls
• Maintain logs for all responding units through a computer aided dispatch system
• Run information through NCIC (National Criminal Information Center) computer as requested by law enforcement
• Use a computer based mapping system to guide responders and locate callers who cannot provide location information.

Many of these tasks will be performed simultaneously. The applicant will need the ability to develop multi-tasking skills that will often influence the outcome of life or death situations. This job does have a rather demanding schedule with some mandatory overtime. The shifts are 12 hours, 6a-6p and 6p-6a, rotating days and nights every 2 months, with on-call requirements after skills are developed. After hiring there will be on-the-job training as well as several certification courses provided. Those include but are not limited to 40-hour basic telecommunicator, CPR/AED, Emergency Medical Dispatch, Emergency Fire Dispatch, Emergency Police Dispatch and NCIC certification.

Experience:

Emergency dispatch or public safety experience is preferred, but not required.

Requirements:

High school diploma or GED equivalent. Applicant must pass a pre-employment skills test that is given on site, pass a thorough background check that includes a criminal history check through the NCIC database, and pass a drug screen. If the applicant does not have experience or at least a 2 year college degree, they must achieve a minimum of Silver on a work keys test.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• Typing: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person