ER Financial Counselor

Lee Health
Cape Coral, FL Full Time
POSTED ON 3/12/2024 CLOSED ON 3/23/2024

Job Posting for ER Financial Counselor at Lee Health

Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990

Department: Registration Services

Work Type: Full Time

Shift: Shift 2/9:00:00 AM to 7:30:00 PM

Minimum to Midpoint Pay Rate:$16.49 - $20.16 / hour

Summary

As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.

Requirements

Educational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequiredor

Additional Requirements

Post high school training or college preferred.
Experience Requirements
Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
1 YearCustomer ServiceRequiredand
1 YearHealthcarePreferredor
1 YearSchedulingPreferred

Additional Requirements

Experience with Epic is a plus.
State of Florida Licensure Requirements
LicensesRequired/
Preferred
and/or
Not Required

Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferred
and/or

US:FL:Cape Coral

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Salary.com Estimation for ER Financial Counselor in Cape Coral, FL

$29,230 - $38,985

For Employer

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