Floral Assistant

Floral Assistant Job Description

In this role, you’ll work with team members to ensure customers have access to their favorite flowers and will assist them in making the best floral selection for whatever their needs may be.

Duties (include but are not limited to):

· Providing incredible customer service by proactively approaching customers, offering floral suggestions and recommendations suited to their needs answering any questions about products and ensuring they have the knowledge to properly care for their purchases at home

· Learn/use design techniques to create floral arrangements for sales floor and special orders

· Wrapping flowers for customers, adding personalized touches to bouquets

· Seeking to learn about the different varieties of flowers offered in the department as well as techniques for building arrangements and bouquets to grow and develop professionally

· Unloading deliveries and setting up sales floor, coolers and merchandise wall

· Taking customer orders for specialty arrangements, ensuring to accurately collect information

· Working with team members to maintain the overall appearance of the store, ensuring flowers and plants are watered and look healthy

· Properly handling products and using equipment in accordance with safety guidelines, understanding the fragile nature of flowers and plants

Qualifications:

· Must have 3 years of Sales experience

· Understand and follow best floral practices and design techniques in the department

· Provide incredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests

· Possess teamwork and diversity awareness 

· Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge

· Properly handle, prepare, transport and store products; 

· Possess organizational skills, prioritizing requests and while managing interruptions, attention to details to complete tasks within deadlines

Work environment:

· Work involves continuous interaction with customers and co-workers in a fast-paced environment

· Typical motions include repetitive hand and arm movements, bending and reaching

· Responsible for moving and lifting an average of 1 – 10 pounds with a maximum weight lifted of 50 pounds occasionally

· May be exposed to various allergens and cold temperatures

· Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours

To apply, all qualified candidates are asked to email a resume and design portfolio.