Legacy.com is the place where life stories live on. We are the leader in online obituaries; a top-50 website in the United States, and a destination for over 40 million unique visitors each month. Founded in 1998, Legacy.com is honored to help consumers express condolences, share direct support for families, and celebrate the people who have touched their lives. We continue to broaden our offerings in our mission to help people seeking information and guidance on all aspects of end-of-life. Our leadership is actively investing in the growth of the organization, expanding our business model and helping more people as our culture’s relationship with end-of-life evolves. Our vision is to become a full-service end-of-life and memorialization resource.

Position Overview

As a UI/UX Design Lead at Legacy.com, you’ll work closely with business, product, and technology leadership as the design leader responsible for realizing Legacy’s product vision.

Reporting to the Design Manager, the UI/UX Design  employs design standards and best practices in information architecture, user experience, interaction design, and user interfaces. The role creates sketches, detailed wireframes, user flows, high-fidelity mockups, and prototypes clearly and concisely communicating them to relevant stakeholders. The UI/UX Design Lead collaborates closely with product managers to initiate and facilitate user experience research and testing and performs analysis to inform user experience optimization efforts.

Success for the UI/UX Design Lead means not only contributing to a stellar customer experience through user experience design work, but by generating scale in the product design process.

The UI/UX Design Lead role represents a rare and unique opportunity to participate in a conversation about changing attitudes and practices around the end of life. It requires a design leader with sensitivity, a thoughtful, empathetic design approach, and the ability to balance a diverse set of perspectives in bringing the company’s vision to life. This position can be for our downtown Chicago office, hybrid, or fully remote! 

Responsibilities

• Identify key customer experiences and associated business value, articulating clear cross-functional goals, design considerations, operational ramifications, and scope.
• Produce high-quality designs with solid craft and methods.
• Elevate user experience through prototyping, iterative design, testing and user research.
• Develop user personas and journey maps to inform marketing, sales and product development.
• Translate concepts into user flows, wireframes, mockups and prototypes
• Work directly with engineers through implementation, testing, documentation, and release.

Required Skills

• Experience with design tools such as Sketch, InVision, Framer, Adobe CC suite
• Superior wireframing, visual design, and prototyping skills
• Proven ability to get things done in cross-functional design and product development
• Proven ability to work effectively in fast-paced, ever-changing, growth-stage organizations
• Proven grasp of the connection between business needs, innovation and good design
• The ability to refine other people’s ideas and come up with new ones
• Demonstrated thought leader, with a drive to stay current on relevant user experience trends
• Demonstrated user experience and visual design skills with a strong portfolio

Desired Experience

• 8 years’ experience in user experience design experience, as a key contributor to the product development cycle of successfully launched web, mobile, and/or software applications
• Expert level skills in Sketch, Photoshop, InVision, and other relevant design tools
• Experience leading or mentoring junior design resources
• Strong preference for candidates with a mix of start-up and/or growth-stage experience
• Bachelor’s degree, or equivalent experience in UX, Interaction or Visual Design

Benefits

• Medical, Dental, and Vision Insurance (Day 1 Benefits/No waiting period)
• Unlimited Time Off
• 401k plan with discretionary employer match
• Parking/Transit Flex Spending
• RTA and CTA pre-tax payroll deductions
• Weekly catered meals served in Chicago office
• Employee Assistance Program
• Company-provided coffee, tea, soda, and snacks
• Friendly, team-oriented, open environment
• Located within a few blocks of Ogilvie and Union Station
• Hybrid or Remote