Fiber Optic Field Service Technician

Fiber Optic Field Technician (Fiber Characterization Tech)

Interested in Traveling and growing in the Fiber Optic Industry? Apply Today!

Department: Professional Services
Job Status: PT
FLSA Status: Non-Exempt
Reports To: Project Manager
Work Schedule: Varies based on upcoming jobs
Amount of Travel Required: 80-100%

POSITION SUMMARY

The Field Tech will travel across the country and globally and will operate the provided fiber optic equipment according to the Statement of Work (SOW) for each specific project in order to provide the customer with maximum satisfaction and an excellent customer experience. The Field Tech must maximize their interpersonal skills, experience and product knowledge to gather data or perform work in a challenging environment to the benefit of the customer. When the tech is not in the field for travel they are responsible for all aspects of customer returns for repair and calibration. This includes troubleshooting units such as optical power meters, sources, optical time domain reflectometer (OTDR), polarization mode dispersion, chromatic dispersion, and splicing/cleaving test equipment. Candidate must be open to travel. ON THE JOB TRAINING IS PROVIDED.

ESSENTIAL FUNCTIONS
Essential Functions Statement(s)

• Ensuring all assigned equipment is in order before deploying to the field.
• Arriving on site as scheduled and perform the SOW in a professional and efficient manner that represents Legacy Fiber optics as an industry leader.
• Communicate appropriately with the Project Manager of issues discovered while in the field.
• Working the required hours in order to complete the assigned project on time in order to meet the customer’s expectations.
• If the Field Tech is working a maintenance window project (12 AM – 6 AM), it is their responsibility to make sure all data/files are uploaded to the company drive immediately after the completion of work. This ensures that all results and reports are sent out to the customer in a timely manner.
• Required to travel throughout the US and beyond. Travel makes up to 75% of jobs assigned to FC Tech. Most travel does not include weekends. Legacy Fiberoptics makes no guarantee on set hours each week as jobs vary based on customer needs and scheduling.
• Document all aspects of the job including: test details and results, site details, hours worked and expenses incurred.
• The field tech will become proficient with the equipment and technology offered by Legacy Fiberoptics including Fiber Characterization Equipment and analysis and reporting software ie. analyzing and trouble shooting OTDR, OLTS, ORL, Power Meter & Light Source readings.

POSITION QUALIFICATIONS
Competency Statement(s)

• Computer Skills – Proficient in Microsoft Office with ability to adapt to different programs.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Communication, Written & Interpersonally - Ability to communicate in writing and in person clearly and concisely.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Accuracy - Ability to perform work accurately and thoroughly.
• Reliability - The trait of being dependable and trustworthy.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.

SKILLS & ABILITIES

• Applicant must possess a valid US Driver's License
• Education: High School Diploma is a minimum.
• Further education/work experience in the electrical/engineering field or other related field is strongly encouraged.
• Experience: Demonstration in dedication, willingness to work and flexibilityWORK ENVIRONMENT

Typical Office & Service Center Environment while at the office. Various Environments based on customer out in the field.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

We look forward to meeting you!
(315) 507-4274
www.LegacyFiberoptics.com'

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Willingness to travel:

• 100% (Required)

Work Location: On the road

Salary : $17