What are the responsibilities and job description for the General Manager (GM) position at Legacy Hotels Management?
Job Title: General Manager
Overview:
Join our team as a General Manager and lead our establishment to new heights of success. As a key member of our leadership team, you will oversee all aspects of operations, ensuring exceptional customer service and efficient management practices. If you have a passion for restaurant management, hospitality, and leadership, we welcome your application.
Duties:
- Provide strategic direction and leadership to the team to achieve operational excellence
- Oversee daily operations including staff management, customer service, and inventory control
- Develop and implement policies and procedures to enhance efficiency and customer satisfaction
- Conduct regular meetings with department heads to ensure seamless coordination across all functions
- Monitor financial performance and implement cost-effective measures to maximize profitability
- Handle escalated customer issues with professionalism and resolve them in a timely manner
- Recruit, train, and mentor staff members to uphold high standards of service
- Ensure compliance with health and safety regulations at all times
Requirements:
- Proven experience in restaurant management, hospitality management, or related fields
- Strong leadership skills with the ability to motivate and inspire a diverse team
- Excellent customer service skills with a focus on exceeding guest expectations
- Proficiency in kitchen operations, food service management, and inventory control
- Experience in conducting interviews, hiring, and training staff members
- Ability to multitask, prioritize tasks effectively, and work under pressure
- Strong organizational skills with attention to detail
- Knowledge of financial analysis and budgeting
Join us as a General Manager where your passion for the industry and leadership abilities will drive our success. If you are dedicated to delivering exceptional service and creating memorable experiences for our guests, we look forward to receiving your application.
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Experience level:
- 3 years
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- hotel: 2 years (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Austin, TX 78752 (Required)
Ability to Relocate:
- Austin, TX 78752: Relocate before starting work (Required)
Work Location: In person