What are the responsibilities and job description for the Residential Service Plumber position at Legacy Service Partners?
Company Overview: Over the past 17 years, Hers and His has successfully expanded into 13 major markets throughout the Southeast United States with a vision to become nationwide. Through our mission to develop people, we provide career coaching for those who desire to move out of the field and into various roles including management, sales, or technical training.
Hers and His has been recognized as a National Service Excellence Award winner, and consistently maintains an A rating with the Better Business Bureau.
Job Overview: As a Residential Service Plumber, you will be the face of our company, providing expert plumbing services to our valued residential customers. Your skills, knowledge, and passion for customer satisfaction will play a vital role in ensuring that our customers' plumbing needs are met with excellence. We offer competitive compensation, a supportive work environment, and ample opportunities for professional growth and advancement.
\n- Perform a wide range of residential plumbing services, including installations, repairs, and maintenance tasks.
- Diagnose plumbing issues accurately and provide efficient solutions to meet customer needs.
- Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
- Conduct thorough inspections of plumbing systems and identify potential problems or areas for improvement.
- Collaborate closely with customers, actively listening to their concerns and providing expert advice and recommendations.
- Ensure all work is performed in compliance with industry standards, local codes, and safety protocols.
- Document services performed, materials used, and time spent on each job accurately and efficiently.
- Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment.
- Deliver exceptional customer service, addressing customer questions and concerns with professionalism and empathy.
- Stay updated on industry trends and advancements, actively seeking opportunities for professional development.
- Foster positive relationships with team members, providing support and assistance as needed.
- Embrace a teamwork-oriented approach, collaborating with colleagues to ensure seamless project execution.
- Uphold company values and policies, consistently representing the company in a professional and ethical manner.
- Journeyman Plumber certification or equivalent preferred.
- Proven experience in residential plumbing services, including installations, repairs, and maintenance.
- Solid understanding of plumbing systems, fixtures, and materials.
- Strong diagnostic and problem-solving skills.
- Excellent customer service and communication abilities.
- Detail-oriented with a focus on delivering quality workmanship.
- Valid driver's license and clean driving record.
- Physical stamina to handle the demands of the job, including lifting heavy objects and working in various environments.
- Strong work ethic and the ability to work independently and as part of a team.
- Competitive salary
- Flexible vacation policy
- Full medical, dental, and vision packages, 401(k)
- Opportunity to work for a high growth company backed by institutional investors.
About Us: Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30 leading local brands across 16 states, and we are rapidly expanding our footprint. We create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. We are guided by our core values – winning together, performance over politics, and today not tomorrow. Legacy is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator.
Hers & His and Legacy Service Partners are equal opportunity employers, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
Salary : $16 - $40
