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Director, Product Management

Legal & General America
Frederick, MD Other
POSTED ON 7/26/2023

Overview

At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live.  As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures.

 

We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals, and challenging ourselves to achieve more.  We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture.

 

We are undergoing an extensive IT Transformation to digitize our business to support aggressive growth targets.  This is a rare opportunity to not only change the organization but influence the US life insurance industry to deliver best in class, digital customer experiences.  Our successful business transformation will depend on significant strategic input and product development to ensure we are building products that our customers value.

 

In this critical role you will be a key member of the IT leadership team, managing the company’s product teams and partnering with business leadership to help them meet short and long term business objectives. You will work closely with IT leadership to shape the overall IT strategy and ensure the right portfolio of products are built with the right features at the right time to meet business propositions focused on growth, experience, and cost reduction through digital strategy. 

Responsibilities

  • Inspire your team to build the best outcome for the customer and/or end-user.  Ensure product design and development processes meet the needs of the customer and drive business value.
  • Bring a strong business understanding, interpersonal relationships, handling of cultural diversity, communication skills, and influence capability to build a high-performing team of Product Managers, Product Owners, Business Analysts, and Business Architects.
  • Ensure delivery of work supports the program or product vision and goals.
  • Understand and communicate the drivers, goals, and strategy associated with programs and products.
  • Make evidence-based decisions using qualitative and quantitative data.  Continuously track key metrics and validate the success of projects and features.
  • Coordinate and unblock cross-functional teams when there are challenges delivering value for portfolio product management strategy.
  • Collaborate with stakeholders to ensure valuable releases early and often; solving complex business or functional problems and coordinating work as necessary.
  • Provide ongoing communication to stakeholders on progress, expectation management and to remove impediments.
  • Support project portfolio delivery leverage best-in-class product management and agile methods that deliver products on time, on budget, on quality, at a high-velocity cadence.
  • Foster a team environment that is open, informed and empowered, in order to continually improve effectiveness and deliver value to the business.
  • Determine, monitor, and review product management practices, including costs, supply & demand of staffing requirements, and risk, ensuring that there are appropriate and effective governance arrangements, supported by appropriate reporting.
  • Evaluate, monitor, and review the products economics, including costs, staffing requirements, resources, and risk, ensuring that there are appropriate and effective governance arrangements, supported by appropriate reporting.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding LGA, its clients, and assets, by driving compliance with applicable laws, rules, regulations, adhering to policy, applying sound ethical judgement regarding behavior, conduct, and practices.  Escalate, manage, and report control issues with transparency and create accountability where appropriate.
  • Assist in all matters with regards to the management of employees, ensuring that management discretion is used in a consistent manner. In coordination with the Head of Product, set team performance, create annual program goals, facilitate achievement of the same goals, and provide performance feedback for a team size of 10 people comprised of Product Managers, Product Owners, and Business Analysts.

    • Qualifications

    Education

    • Bachelor’s Degree or equivalent combination of education/experience in IT/business management
    • MBA/Advanced degree in business, leadership, finance, and/or business management preferred
    • Scrum Product Owner certification (CSPO), Scaled Agile Framework certification, or equivalent

    Experience/Knowledge

    • 5 years of leadership role experience
    • 10 years of product owner / product management experience
    • 10 years of people management experience
    • 10 years of financial services / life insurance industry experience
    • 15 years of professional experience with background in business analysis or business subject matter expertise

    Skills

    • Delivery against product roadmaps aligning design with need
    • Strong sense of urgency
    • Demonstrates clear and concise communication skills
    • Direct experience with operational processes, data analysis, and business case development
    • Proven stakeholder management and ability to interact at all levels using expert presentation skills and material to effectively communicate and influence stakeholders
    • Strong network of relationships among peers, internal partners, external constituencies, decision makers, and stakeholders
    • Strong leadership and management skills - create and drive product vision, mentoring and coaching of product owners and associates, and continuous feedback and support through effective planning and tracking
    • Expertise developing, evolving, and executing agile frameworks, product management, and software development
    • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
    • Exhibits strong leadership capabilities, emotional intelligence skills, and is a proven, results-oriented individual focused on delivering customer value
    • Ability to work unsupervised and adjust priorities quickly and effortlessly
    • Excellent problem solving and program execution skills
    • Demonstrated analytical skills
    • Demonstrated problem-solving and decision-making skills
    • Ability to structure and break down complex problems, form methods or processes to solve, and deliver outcomes
    • Familiarity with technology processes and experience with business transformation
    • Team-oriented behavior

    Travel

    Up to 10% travel may be required

     

    What’s in it for you?

    We’ll offer you a competitive salary and is a remote eligible position.   Your benefits will include health, life, and dental insurance, 401K with company match up to 6% as well as a pension package, generous time off, and wellness initiatives throughout the year (we like doing fun stuff).  We’re big on professional development and we’ll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We believe in teamwork, collaboration, wellbeing, and knowledge sharing as our fundamental ways of working.

     

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

     

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