Student Engagement Specialist Ohio State University

Position Overview: 

We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University. 

Position Responsibilities: 

• Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University. 
•  Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association.
• Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising. 
• Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations. 
• Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication. 
•  Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives. 

Success Criteria 

• Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University.
• Connect constituents with relevant and meaningful engagement and philanthropic opportunities.
• Ensure that predetermined engagement and fundraising goals and metrics are met. 
•  Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts. 
•  Positively contribute and participate in workplace culture and activities.

Development and Growth Opportunities:

• Opportunity for leadership roles as a Student Supervisor.
  •  Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities).
•  Professional Development Series:
  •  Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries.
    •  Build your professional network on the job
  •  Alumni Education:
    •  Build a greater understanding of each college at the University
    •  Hear about Alumni career paths that were jumpstarted in the same position that the students are now in
  •  Strategy
    •  Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners
  • Post-graduation full-time opportunities with Legends and The Ohio State University.
    • See sections below for more information on these opportunities.
  •  Collaborative, energetic, fun, competitive and career-focused environment.
    •  Various in-shift games, activities, and incentives.

Salary and Benefits: 

• Competitive hourly pay starting at $12 per hour plus additional monetary bonus and raise opportunities each semester.  
•  Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process.
• Various daily, weekly, and monthly incentives and competitions with various prizes.
• Flexible work hours that are configured to work for current part-time or full-time students.

Requirements: 

• Ability to work a combination of evening and weekend shifts – Monday -Thursday 5:30-9:30 pm, Friday 4:30-7:30 pm, Sunday 12-4 pm & 4:30-8:30 pm. 
  •  Times outside of these hours (daytime and early afternoon) are available as well.
• Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals. 
• Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni. 
•  Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) 

Location:

•  University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) 

Preferences: 

• Currently enrolled at an accredited college or university – preferably The Ohio State University. 
• Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely. 
• Working knowledge of Microsoft Office and any related CRM experience. 

Legends & The Ohio State University Alumni Association

The Ohio State University Alumni Association Engagement Center managed by Legends along with a partnership with  The Ohio State University Alumni Association (OSUAA) are working to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize that efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituent’s interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends. 

The Ohio State University Alumni Association 

Our alumni family – 580,000-strong – is a diverse, vibrant and growing community dedicated to making our world better. Our alumni are risk takers and innovators. We’re dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and The Ohio State University. 

Legends 

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit osu.edu/alumni, www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.