Ticket Sales Representative

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

VENUE/PROJECT DESCRIPTION

The Georgia Tech Athletic Association (GTAA) and Legends formed a first-of-its-kind partnership to combine opportunities across multimedia rights, premium seating, ticketing, annual fundraising, corporate hospitality, data analytics, business intelligence, and e-commerce into one integrated relationship. The partnership will take a customized and holistic approach for identifying new, engaging, and entertaining platforms for corporate partners and Yellow Jacket fans to connect with Georgia Tech athletics and position the Institute for success and growth in the evolving collegiate athletics landscape.

Legends will introduce a robust technology, data, and analytics platform to support all revenue streams. The new business intelligence platform will provide Georgia Tech athletics with greater insights into Yellow Jacket fans, including a complete view of their relationship to the Institute and athletic department, specific interests, brand affinities, behaviors, and how to most effectively engage.

THE ROLE   

The Ticket Sales Representative is primarily responsible for driving revenue and hitting sales goals around the season, group, premium ticket packages and annual fundraising goals for Georgia Tech Athletics Association Football and Men’s basketball programs. We are seeking a team member with a positive, results-oriented approach to collegiate athletic fundraising, who can communicate clearly across all platforms and work diligently to advance and support Georgia Tech’s 17 Varsity sports and more than 400 student athletes. while also identifying new athletic donor prospects. The Ticket Sales Representative will work under the guidance of the VP, Premium, Ticketing and Annual Fundraising.

ESSENTIAL FUNCTIONS

• The candidate will be responsible for offering a full menu of seating opportunities for Georgia Tech Football and Men’s Basketball ticket packages.
• Execute outbound sales calls on all potential customers through prospecting, cold callings, and referrals from current customers.
• Setting and conducting in stadium, arena and out of the office appointments sales appointments.
• Identify and manage a portfolio of 500 season ticket members, annual fund donors and supporters with specific affiliation and/or giving interest to Georgia Tech Athletics Association.
• Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
• Assist with managing and stewarding existing pledges and payments from unassigned donors.
• Using primarily online digital strategies, in addition to phone and in-person outreach, you will cultivate our donors’ relationship with Georgia Tech, solicit their support of University priorities, and steward their generosity.
• Serve as a main point of contact for general athletics donor inquiries that come in through inbound phone, email, and social media.
• Work in conjunction with Georgia Tech Athletics Association and Ticketing staff to promote and generate sales on all events while providing a great fan experience.
• Reach and exceed individual and team sales revenue goals.
• Must be willing to work non-traditional hours, weekends, events and game days
• The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s Degree
• 0-1 year of prior sales experience is preferred
• Prior experience working in the professional or collegiate sports and entertainment industry is a plus
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Proficient in software programs including Salesforce CRM and Paciolan
• Ability to handle heavy volume of outbound and inbound phone calls and emails
• Excellent interpersonal verbal and written communication skills
• Strong time management and organizational skills with an attention to detail
• Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
• Candidate must have a strong work ethic and a desire to build a career in professional sports
• Proficient in Microsoft Office, with a focus on Word and Excel
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.