Director, DevOps & SRE

Director, DevOps & SRE

Remote - US

ABOUT LEGION

Legion is looking for world-class talent to help with our mission of turning hourly jobs into good jobs. Legion’s industry-leading, AI-powered workforce management (WFM) platform optimizes labor efficiency and enhances the employee experience simultaneously. In a recent Forrester Total Economic Impact study, Legion WFM was proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and a mobile app that employees love. 

Legion was recently named in Forbes Next Billion-Dollar Startups and included on JMP Securities’ Hot 100 List of the Best Privately Held Software Companies. Legion is backed by leading venture firms, including Norwest Venture Partners, Stripes, First Round Capital, Webb Investment Network, Workday Ventures, NTT Docomo Ventures, and XYZ Ventures. Legion is a fully remote company with a global workforce.

JOB OVERVIEW

Are you passionate about automation, DevOps, public-cloud services & infrastructure, kubernetes, argo workflow, observability? As a Director DevOps & SRE at Legion, you will be responsible for managing a team of engineers designing and building the network, infrastructure, tools and CI/CD pipeline to create a secure, highly-scalable and cost-effective AWS/Kubernetes based cloud platform. You will be working with everything from infrastructure tooling, automation, build and deployment pipelines, monitoring and logging, containerization and more! 

Simply put, the DevOps & SRE team keeps Legion running for our customers.

RESPONSIBILITIES AND DUTIES

• Managing a team of DevOps and site reliability engineers
• Uptime, security and performance  of  Legion’s public cloud based platform, utilizing multiple cloud services, containerization and state of the art tooling.
• Design of a scalable, secure, global network architecture utilized public cloud, Kubernetes and ISTIO
• Developing infrastructure automation leveraging Terraform, Chef, Argo, Jenkin and Golang.
• Creating and managing production alerts. Managing team responsible for  alerts and conduct root-cause investigation
• Overseeing the develop and automation operational runbooks
• Support the deployment of Legion’s WFM solution during and off regular office hours
• Managing large infrastructure projects and report out to senior leadership
• This role involves participation in on-call rotation
• This role is a hands-on role requiring development of terraform, python, golang using Git and test automation pipelines. 

REQUIRED SKILLS AND QUALIFICATIONS

• 8 to 12 years experience in SRE, DevOps, or other SaaS operations.
• 8 years managing a team of DevOps, Hosting or SRE engineers.
• 5 years hands-on experience with managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred
• 8 years experience managing network infrastructure. Familiar in Layer 4 - Layer 7 networking concepts and protocols
• 5 years managing large-scale, secure, production network infrastructure, including managing firewall, load balancers, VPN/Bastion devices. Experience with VPN, peering, and transit gateway routing 
• 3 years experience with containerized cloud solutions utilizing Docker, Kubernetes or AWS EKS. Familiarity with HELM charts
• 5 years experience with one or more Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins etc), and configuration management tools (Ansible, Chef etc). Experience with at least one programming language like: Go, Python, Bash, Perl.
• Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
• Bachelors or Masters degree in Computer Science/Engineering or related field

PREFERRED QUALIFICATIONS AND SKILLS

• 3 years of Agile w/ Scrum project management  experience
• 3 years of experience with observability tools: Splunk, Nagios, Elasticsearch, Kibana, CloudWatch and Logstash and ways to scale these systems.
• Experience with Argo workflows and ISTIO
• 3 years of experience in AWS RDS or Aurora MySQL
• Demonstrated ability to work with remote teams
• Proven track record of delivering key infrastructure projects leveraging automation  

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). Now new challenges, such as the Great Resignation, make it more difficult to attract and retain hourly employees.

The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communications with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options.

Legion was founded with a mission to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by using Legion’s AI-powered workforce management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud, designed to handle the complexity of modern businesses, and meet the needs of today’s hourly employees. 

Our team includes people from diverse backgrounds, collaborating daily across time zones. We encourage people from all backgrounds to apply for  open positions.

Thanks for your interest in Legion. We look forward to learning more about you. We’ll review your application and respond as quickly as possible.