Digital Experience Product Coordinator

Thank you for your interest in becoming part of the team at Legrand!

GENERAL PURPOSE

Working on the Legrand | AV digital experience team, the DX Product Coordinator is responsible for the accuracy of item attributes throughout the lifecycle of the product, analyzing and monitoring item attributes for completeness and quality, managing data sources, resolving item attribute issues, and documenting best practices. This role will also support the process of integrating new product categories and brands into LegrandAV.com, ensuring the customer has access to the full AV portfolio of products. You must be able to work independently and be passionate about product data management.    

DUTIES AND ACCOUNTABILITIES

• Execute item set up, data entry and management of product detail for Legrandav.com
• Create new product listings using spreadsheets, and other sources
• Able to plan, organize and manage multiple projects and set priorities
• Ensure data quality best practices are met and drive continuous improvement to achieve operational and data quality excellence. 
• Understand the impacts of item data attribute accuracy to customers to achieve optimal results
• Troubleshoot issues and creatively approach problems
• Develop Excel analysis to assess product and/or initiative performance and to identify opportunities
• Identify most reliable data sources for your item attributes and manage that data acquisition accordingly
• Conduct competitor analysis on data attribute values and terms used in the industry
• Work with marketing content specialist on gathering needed data, resources, and assets, and guide them in updating existing data
• Work with Digital Experience Specialist on search engine keyword performance, making recommendations on data based on what users are searching
• Create, manage and document item attribute definitions in the AV division data dictionary, ensuring alignment with Legrand Group. 
• Consult with user experience team to provide clarity on item structure, including management of product hierarchy within the CMS and PIM system 
• Maintain adherence to industry standard item attribute naming conventions for easier mapping to external data sources. 
• Build strong working relationships with Marketing, UX, IT, and Developers across all levels including leadership. 
• Document and trains teams on data quality standards and best practices
• Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in safety programs, initiatives, and investigations.
• Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability

JOB REQUIREMENTS

Essential Knowledge, Skills and Abilities Required:

• Demonstration of innovation and initiative – always looking at improving products and processes while also displaying a willingness to dive into the details and help wherever necessary 
• Exceptional analytical skills – creative thinker who can quickly develop innovative ideas across a wide variety of business units 
• Keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together
• Relationship building skills with the ability to coordinate cross-functional efforts  
• Demonstrated ability to work on multiple projects simultaneously
• Excellent written and verbal communication skills, with the ability to present information  
• Strong commitment to quality and productivity measurements
• Ability to work independently 
• Basic understanding of product information management 
• Beginner Level in Microsoft Excel, able to build basic formulas and manage spreadsheets

Minimum Education and Experience Required:

• Bachelor’s degree in Business, Marketing or other related technical degree; or combination of relevant education and experience.

Special Job Requirements:

• Must be available for long, varied work hours at times on release nights or to resolve high impact production issues 

Preferred Qualifications:

• Experience working within a multi-location global organization 
• Experience with a website content management system or ecommerce platform

WORKING CONDITIONS/PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard.
• Ability to lift up to 10 pounds
• General office environment
• May require regular ground travel to other company facilities
• Long-distance or air travel as needed – not to exceed 5% travel

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Legrand is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply! 

Legrand is an equal employment opportunity employer.