SATCOM Network Support Specialist

Description

Seeking a career with a sense of purpose, work life balance, and growth opportunities … There’s a place for you at Leidos! At Leidos, we are committed to making the world safer, healthier, and more efficient through technology, engineering, and science. You would be a valued member of global team providing services across civil, defense, health and intelligence business lines. At Leidos, team member career development, flexibility, and well-being are priority and is supported by consistent leadership engagement, an experienced human relations staff, and numerous employee support programs.

Use your unique talents and make an immediate impact…

The Leidos Defense group has an opening for a highly motivated individual to be a SATCOM Network Support Specialist at Scott AFB.

Position Summary

This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be "mission essential" and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available.

Primary Responsibilities

• Perform IP network support to include configuration of switches, routers, firewalls and voice equipment.
• Perform IP satellite modem support to include configuration and issue of option/boot files.
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Remotely access and de-access customers into the IP/SATCOM networks.
• Verify equipment is operating in the baseline configuration and react to alarms as necessary.
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
• Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our client's Baseband, IF, and RF Communications.
  
  

Required Qualifications

• High School diploma and 2-4 yrs. of relevant experience.
• Be able to communicate effectively and clearly both orally and in written form.
• Must possess DoD 8570, IAT Level II (SEC or equivalent) Certification.
• Minimum Secret clearance.
  
  

Desired Qualifications

• Moderate level IP/Networking experience including hands-on configuration of routers, switches, firewalls and IP Modems.
• Moderate level knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems.
• Moderate understanding and experience with the operation/configuration of MILSATCOM encryption devices.
• Moderate understanding and experience in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR).
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Utilization of SAA/GAAs as source documentation for network configuration.
• Ability to manage IP over SATCOM networks using iDirect or equivalent FM-TDMA hubs.
• CCNA/CCNP.
  
  

Intrigued?... There’s more! Leidos understands that there are many factors that contribute to a career decision, but pay and benefits are fundamental factors.

Compensation: Very competitive, with a robust rewards and recognition program

Health and well-being: Comprehensive coverage with many programs (ex. HSA, FSA, Dental, Vision, 24/7 EAP) to ensure the well-being of you, eligible family members, and registered domestic partners.

Income Protection: Programs to help navigate life events: Company-provided Term Basic Life, Group Universal Life, Optional Dependent Life, Accidental Death and Dismemberment, and Business travel accident

Leave: Leidos is committed to work life balance, with competitive leave options.

Retirement: Leidos 401k plan, with company match determined by fringe benefit package

Employee Stock Purchase plan: 10% discount for all enrollees

Family Benefits: Center-based and in home back-up childcare, free access to Sittercity, and Dependent (Daycare) Flexible Spending Accounts

The Leidos values are integrity, inclusion, innovation, agility, collaboration, and commitment. It’s under these values that we feel we are able to provide a safe work environment where we foster equality, growth, and creativity. If you feel Leidos is a fit you and can meet your needs, please submit your application and join our team in our commitment to excellence.

GSMO

Original Posting Date

2024-07-02

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $44,850.00 - $81,075.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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