Billing Coordinator

SUMMARY: We are seeking a Billing Coordinator to collaborate with finance and sales professionals in order to contribute to the accurate preparation of bills receivable and to safeguard the company’s income. The Billing Coordinator synthesizes complex and diverse information while using experience and intuition to maximize the workflow and procedures to ensure accuracy in the timely distribution of customer invoices and various other deliverables. To be successful in this role candidates should be able to manage competing demands and priorities with ease and enthusiasm. Ideal candidates must be comfortable with computers, mathematics, general office tasks, various software platforms and office equipment. We are looking for a self-starter with versatility and flexibility who can balance team and individual responsibilities in our team-oriented work environment.

DUTIES AND RESPONSIBILITIES:

· Compile and process information necessary for customer invoicing, including AIA billing.

· Check data input to ensure customers are billed accurately.

· Issue invoices through various channels (email, mail, etc.).

· Receive payments through various methods, which includes ability to setup, oversee and maintain online portals for customers using project management platforms for payments.

· Set up customer card accounts and update as needed or upon request from customer.

· Issue Certificates of Insurance, W-9, Lien Waivers and other job site related documents.

· Manage account balances to discover outstanding debts or other inconsistencies.

· Issue customer statements, send reminders for payment and contact customers as needed.

· Communicate with customers to answer questions, provide guidance or resolve issues.

· Compile data to spreadsheets, type reports and distribute as needed; inclusive of inventory tracking and data entry to the necessary systems.

· Compose, type, and distribute, professional correspondence, emails and faxes, using individual initiative and as assigned.

· Answer phones and make necessary calls in a professional and timely manner; take

accurate messages with a high degree of professionalism and courtesy.

· General clerical duties including but not limited to filing, copying, scanning, mailing and faxing.

· Demonstrate a high level of professionalism in handling confidential and sensitive issues.

· Perform other duties and special projects as assigned and/or as needed.

SKILLS/QUALIFICATIONS:

· High school diploma or equivalent; further education a plus.

· Proven experience as a Billing Coordinator/Clerk or similar position.

· Understanding of relevant laws and best practices related to accounting.

· Highly proficient in Microsoft Office Suite; with a heavy emphasis on Excel!

· Working knowledge of Sage accounting software is a plus but willing to train.

· Reliable and versatile with strong customer service and time management skills.

· Computer literate with excellent math skills and a high degree of trustworthiness.

· Excellent organization skills including data collection, data entry and record keeping.

· Demonstrated ability to exercise good judgement in making timely and sound decisions.

· Notary Public preferred but not required pre-employment; Notary commission may follow.

· Creative, flexible and innovative team player with a commitment to company culture.

· Ability to deal effectively with a diversity of individuals at all organizational levels.

· Strong verbal and written communication skills with acute attention to detail.

· Ability to manage priorities and workflow in a fast-paced environment.

· Capacity to work independently and as a member of various teams.

PHYSICAL DEMANDS:

· Continually required to sit, walk, talk and hear

· Continually required to utilize hand and finer dexterity

· Occasionally required to climb, balance, bend, stoop, kneel or crawl

· Continually required to utilize visual acuity to operate office equipment, read and/or use keyboard

· Continually required to lift/push/carry items less than 25 lbs.; Frequently lift/push/carry items up to 25 lbs.; Occasionally lift/push/carry items over 25 lbs.

BENEFITS:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short- and Long-Term Disability Insurance
• 401(k) matching
• Paid Time Off

SCHEDULE: Mon-Fri 8-hour shift

WORK LOCATION: One Location

WORK REMOTELY: No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Milford, NH 03055: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Microsoft Excel: 3 years (Preferred)

Work Location: One location