Ocean Export Supervisor

Approved Job Title: Ocean Export Supervisor

Reports to: Director, Air & Sea

Exemption Status: Exempt

Summary

Lead the Ocean Export team in all operational disciplines and ensure functional excellence, high productivity, and customer satisfaction, including supporting current customer portfolio growth.

Responsibilities

• Maintain daily contact with customers, agents, and colleagues.
• Maintain communication between overseas offices and agents.
• Engage with regular and potential customers to generate additional or new business.
• Maintain knowledge of FMC and IMO rules and regulations, and its application to Leman’s business.
• Create rate quotes and bookings per customer requests.
• Update customer profiles keeping them accurate and current.
• Accurately invoice both customers and agents.
• Ensure Leman receives correct and timely billings from vendors and agents.
• Perform other duties as assigned.

Essential Supervisory Functions:

• Establishes department team goals under the direction of the Branch Manager. These goals relate to overall budget, profit objectives, customer satisfaction and improvement strategy.
• Manages the workload of the Ocean Export department staff and recommends any needed staffing adjustments.
• Regularly researches new methods that will result in improved efficiencies.

Education

• High school diploma is required.
• Associates degree in Business, Logistics, or similar, a plus.

Experience

• Minimum 5 years’ previous freight forwarding customer service.
• AES/EAR/FMC knowledge and experience, a plus.
• Knowledge of DG requirements/pharma trade, a plus.

Technical Skill

• Microsoft Word, Excel, and Outlook.
• Math including rate of exchange, percentages, and volumetric conversions.

Behavioral Attributes

• Adaptable – respond effectively to changes in situation or information.
• Exceptional interpersonal, analytical, problem-solving, and communication skills required.
• Ability to influence others and build consensus using good written and verbal communication skills.
• Ability to work independently, multi-task, and prioritize.
• Flexible, adaptable, detail-oriented, and self-motivated.
• Positive attitude.

Travel

• Less than 10%

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. The colleague may lift, push or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

We offer:

• Competitive salary
• Flexible work environment
• Health, Dental and Vision coverage
• Life insurance
• Short Term Disability and Voluntary Long-Term Disability
• 401(k) Safe Harbor
• Flexible spending account
• Tuition reimbursement
• Employee referral program
• LEMAN recognizes ten (11) standard holidays each year.
• Social events – summer picnics, holiday parties and cookouts.
• Wellness Wednesday
• Charity support

If you have the required skills and experience as outlined above, we encourage you to click the Apply Now button and complete the application.

For more information about the company please visit our website www.leman.com

LEMAN was founded in 1900 as a productive partner for the industry within shipping, transport, and logistics. The company is still growing and employs approximately 800 employees in Denmark, Sweden, Norway, Finland, England, Greenland, China and the United States.

Job Type: Full-time

Job Type: Full-time

Pay: $32,422.31 - $92,062.40 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Cranford, NJ 07016: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Cranford, NJ 07016

Salary : $32,422 - $92,062