What are the responsibilities and job description for the Front Desk position at LeMars Dental Center?
About us
LeMars Dental Center is a small business in Le Mars, IA. We are professional, customer-centric, fast-paced and our goal is to treat all patients like family..
Our work environment includes:
- Modern office setting
- Growth opportunities
*Overview*
We are seeking a full-time Front Desk receptionist to join our friendly, professional team. The right candidate would be a highly motivated professional with a friendly and cheerful character, excellent communication skills and outstanding patient service skills. We are looking for someone that is detail oriented and has excellent multitasking and time management skills. Front office experience in a dental or healthcare setting is preferred, but we are willing to train the right person. If you believe this position may fit you well, we would love to hear from you.
*Responsibilities*
- Greet and welcome guests in a friendly and professional manner
- Manage reservations and check-ins/check-outs
- Answer phone calls, emails, and inquiries promptly and professionally
- Assist guests with inquiries and provide information about the facility
- Maintain a tidy and presentable front desk area
- Handle payments and process patient invoices accurately
- Assist with administrative tasks such as filing, data entry, and correspondence
*Experience*
-Proven experience in customer service or front desk role is preferred
- Strong organizational skills with the ability to multitask effectively
- Experience with EHR platforms and HIPPAA requirements preferred, but not required
- Excellent communication and interpersonal abilities
- Bilingual skills are a plus
- Experience as a dental receptionist or personal assistant is advantageous
*Qualifications*
-High school diploma or GED required
-Strong computer skills, including proficiency in Microsoft Office
-Good oral and written communication skills
-Strong commitment to customer service
-Ability to maintain a high level of confidentiality
-One year or more experience in a dental office preferred, but not required
Join our team as a Front Desk representative and be part of a dynamic work environment where your skills are valued, and opportunities for growth are available.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Le Mars, IA 51031 (Required)
Ability to Relocate:
- Le Mars, IA 51031: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22