Service Advisor/Warranty Administrator

Mineral, WV Full Time
POSTED ON 5/7/2024

About us

Lemon and Barrett's Powersports is a Local Powersport leader in the Powersports Industry across the Mid Ohio Valley as well as the state. We are a Full service dealership, providing our customers with detailed, and friendly pricing to service their many needs and wants.

Our work environment includes:

  • Modern Service department office setting
  • Saturdays lunch provided.

**Job Overview:**

Local Powersport leader who is seeking a highly motivated, eager, diligent individual to join our service/ warranty team. Individual possesses an aptitude to excel in an ever-growing industry, with the ability to become the voice/ standard of our warranty team.

**Responsibilities:**

- Transmit warranty claims to manufacturers for processing

- Coordinate with service technicians to gather necessary repair information

- Verify warranty coverage and ensure accurate claim submissions

- Maintain detailed records of warranty claims and approvals

- Communicate with customers regarding warranty coverage and claim status

- Assist in resolving any warranty-related issues promptly

**Requirements:**

- Prior experience in automotive repair, auto body repair, or diesel engine repair

- Knowledge of air brake systems, brake repair, shocks, and struts

- Strong customer service skills with the ability to handle inquiries professionally

- Familiarity with cash handling procedures in a service environment

- Ability to work collaboratively with service technicians and other team members
***Pay based upon Experience***

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Education:

  • High school or equivalent (Required)

Experience:

  • Automotive Service Writing: 5 years (Preferred)

License/Certification:

  • Driver's License (Preferred)

Ability to Commute:

  • Mineral Wells, WV 26150 (Required)

Ability to Relocate:

  • Mineral Wells, WV 26150: Relocate before starting work (Preferred)

Work Location: In person

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