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At LendingBear we are a big family! We offer a happy place to work with never-ending opportunities. We provide careers, not just jobs, and promote Senior Leadership exclusively from within. This is the last job interview you’ll ever be a part of and the last job you’ll ever have! No degree required, just good honest people ready to train and take over!
We offer:
Key Responsibilities:
· Greets, interacts, and prospects each customer to determine their individual needs and recommends the appropriate solution to meet that need.
· Keeps work area clean and organized store.
· Performs selling and rapport building with customers.
· Handles all cash and negotiable items in accordance with establish policies, procedures, and practices.
· Answers all incoming phone calls per company standards as well as make the appropriate outgoing phone calls with a high level of discretion and professionalism.
· Effectively communicates the pawn and buy process including all legal precedents as applicable.
· Communicates and works with all senior staff and managers, displaying respect and professional communication at all times.
Minimum Qualifications:
· Must be 21 years of age
· Strong customer service and retail background in a team-oriented setting
· Ability to multi-task in a fast-paced environment
· Cash handling experience required
· High energy sales background with extensive knowledge of guns, jewelry, electronics, high fashion, and musical instruments.
· Works cleanly with a high level of organization.
· Computer literate with a strong POS background
· Ability to work independently
Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.
Experience Required
In person customer service experience preferred. One year of experience in one or more of the following areas preferred: sales, retail, finance, or collections.
Physical Requirements
Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 50 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; transfer of physical merchandise; able to be physically present Monday through Saturday from 8am – 7pm; ability to travel to, be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).
Competencies
Action Oriented
Adaptability
Business Ethics and Core Values
Compliance
Customer Focus
Drive for Results
Interpersonal Skills
Sales Skills
Travel
Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within area for marketing, collections, staffing, special events, and banking responsibilities.
Position Type/Expected Hours of Work
Attire
The Company adheres to a professional uniform policy. Applicants must dress accordingly for interview.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
Shift:
Weekly day range:
Application Question(s):
Experience:
Work Location: In person
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