What are the responsibilities and job description for the Facilitator position at Lennar Homes?
Principal Duties and Responsibilities:
- Ensuring a positive experience: The facilitator will be responsible for ensuring that new employees have a positive experience during their onboarding process. This may involve providing support and guidance to new hires, answering their questions, and addressing any concerns they may have.
- The facilitator will lead both in-person and virtual orientation sessions for new associates to introduce them to the company culture, values, policies, and procedures. They may also provide training on specific tools or software that new employees will need to use.
- Provide exceptional service and go above and beyond to ensure new hires are fully satisfied with their onboarding experience
- Conduct an outdoor community tour providing a high-level walkthrough of our business cycle
- Partnering with onboarding coordinator to handle all logistical details prior to associate arrival
- Have a full understanding of associate onboarding training tools
- Point of contact for post-orientation questions
- Understand adult learning styles
- Fully versed on Lennar culture and values to get each new hire well educated on the company
- Develop and facilitate trainings as centralized training capabilities are established
Education and Experience Requirements:
- High School Diploma required
- Experience facilitating large in-person training, specifically in a corporate setting
- Bachelor's Degree (Industrial Psychology, HR, Education, Business) strongly preferred
- Strong Professional presence (communication both written and spoken)
- Strong ability to engage well with associates and leaders
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Physical Requirements:
This is a position which requires frequent walking, standing and climbing of stairs in/around homes, models and properties. Must also have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 50 lbs. Finger dexterity is necessary.
Additional Requirements:
- Ability to work in a fast-paced environment and adapt to change
- Excellent communication and storytelling skills
- Comfortable being on foot for majority of the day
- Positivity and enthusiasm are a must
- Creative thinking, adaptability and engaging
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
Type: Regular Full-Time