What are the responsibilities and job description for the Operations Manager position at Lennar Homes?
Overview:
At Lennar Mortgage, you’ll build your career with a Fortune 150 company that provides an excellent work environment, plenty of opportunities for advancement, and competitive benefits and compensation. Our success is a result of supporting and rewarding our team of elite professionals, who strive to exceed superior standards and exceptional services.
Life at Lennar!
Compensation Overview:
Lennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing homeownership to life.
At Lennar Mortgage, you’ll build your career with a Fortune 150 company that provides an excellent work environment, plenty of opportunities for advancement, and competitive benefits and compensation. Our success is a result of supporting and rewarding our team of elite professionals, who strive to exceed superior standards and exceptional services.
#CB #LI-REMOTE #LI-DH1
Responsibilities:
Supervise and manage processing personnel and their workflow, ensuring high morale, excellent customer service and maximum volume and profits.
- Supervise and manage processing staff
- Handle issues with borrowers, team members and Loan Officers
- Manage day-to-day operations including originating, processing and closing loans
- Interview and hire processing associates
- Provide coaching and promote a professional team effort, while conducting performance planning and reviews, disciplinary actions and terminations
- Collaborate with lenders, escrow, division escrow coordinators, Loan Officers and disperse necessary information
- Participate in company’s strategic planning as directed by manager
- Set goals and objectives for processing staff that are measurable, achievable and in line with the company’s mission
- Lead and direct processing associates in the implementation of new programs and systems
- Oversee the preparation and distribution of all borrowers’ loan status information on a weekly basis
- Ensure department efficiently and accurately manages a pipeline of loans with an emphasis on customer service and quality
- Communicates with Center Managers on training needs and issues
- Create and maintain tracking systems for closing dates, lock-in, revenue collections and funding schedules
- Attend status meetings and special functions
- Maintain status of all loans from application through approval, including pre-qualification, preliminary underwriting and closing of approved loans
- Responsible for regulatory compliance and quality control
- Remain current with our Broker programs and maintain their forms for submission
- Keep current with investor guideline changes and communicate any changes as needed
- Minimum 5-7 years of loan processing experience or equivalent mortgage background
- Minimum 5-7 years supervisory and management experience in the mortgage industry
- Automated processing and closing experience
- Current knowledge of closing and title requirements
- Current knowledge of loan processing and automated underwriting systems
- Current knowledge of FHLMC/FNMA/FHA/VA and industry underwriting guidelines
- Current knowledge of self-employed borrowers, partnership and corporation tax return analysis
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar!
Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.
Lennar associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, including:
- Health Insurance - Medical, Dental & Vision
- Vacation – up to 3 weeks of vacation per year upon hire
- Holidays, Sick Leave, & Personal Days
- Everyone’s Included Day
- 401(k) Savings Plan with company match
- Paid Maternity & Bonding Leave
- New Hire Referral Bonus Program
- Home Purchase Discount for Associates
- Associate Assistance Plan
- Student Debt Repayment Program
- Continuing Education Assistance
Compensation Overview:
- The base compensation for this position is estimated to be $70,000 to $72,000 annually, subject to adjustment based on business-related factors including employee qualifications and operational considerations.
- This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion.
- This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
Salary : $70,000 - $72,000
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