Director, Talent Management & Organizational Effectiveness - Residential Business

Company Overview

Lennox International Inc. (NYSE: LII) is a leader in energy-efficient climate control solutions headquartered in the greater Dallas area. With revenues of $4.7B and a market cap of ~$12 billion, Lennox employs over 12,000 people around the world. LII is an innovative, values-driven company committed to doing the right thing for its stakeholders – employees, customers, business partners, shareholders, and communities. The company is consistently guided by its core values of Integrity, Respect and Excellence; and (Guiding Behaviors) built on a strong heritage dating back to 1895.

The company designs, manufactures, markets and services a broad range of products for the heating, ventilation, air conditioning and refrigeration markets (HVACR). The company sells its products and services directly, as well as through distributors and company-owned stores.

The Company operates in two business segments: Residential Heating and Cooling and Commercial Heating, Cooling and Refrigeration. Dedicated to sustainability and creating comfortable and healthier environments for residential and commercial customers while reducing its carbon footprint, Lennox leads the field in innovation with air conditioning, heating, indoor air quality, and refrigeration systems.

Job Description

The Residential Segment talent leader provides a strategic vision, insights and practical application for talent strategies designed to attract, engage, develop, and retain the best talent.  The segment talent leader role will partner with business leaders, HR leaders and our talent center of excellence at the LII corporate level to develop employee life cycle initiatives and processes designed to meet critical talent needs of our business strategies.  Success in this role could lead to VP, HR of Lennox Residential ($2.5B Business Unit) or VP, Talent Management & Corporate HR.

Key Responsibilities:

Reporting to the Vice President, Human Resources, and working closely with the Vice President, Talent Management & Corporate HR, the Director, Talent Management and Organization Effectiveness (TMOE) is responsible for implementing and leading a talent management strategy to drive an integrated approach to succession management, executive and leadership development, learning and organizational design for the Residential segment.  This includes strong leadership in change management, performance management, engagement, and diversity & inclusion.  The TMOE leader is also responsible for driving change and process excellence in the HR operating/delivery model and providing HR Business partner support to Residential centralized functions.

Talent Management

S/he will drive segment strategies in all areas of talent aligned to the enterprise overarching talent goals.  Deliver thought leadership to continually improve leadership capability.  Assess leader and team development needs and improve, or create new, innovative learning and development solutions.  Implement innovative approaches to talent management that will increase overall organizational, diversity and leadership bench strength across Residential and greater Lennox International. 

Talent & Succession Management

• Design, develop, and deploy, in partnership with HR leadership, talent-related tools, processes, systems and programs across the Residential Segment and serve as a meaningful contributor to enterprise-wide talent initiatives.
• Implement, refine, and execute actionable, ongoing organization talent review and succession processes. Strengthen the talent pipeline and succession bench; ready talent for future skills and capabilities tied to the strategic plan.
• Serve as a talent authority, understand the backgrounds, strengths, weaknesses, and development needs of top talent. Through engagement in business discussions, provide in-the-moment coaching for business and HR leaders, including candid feedback and development recommendations.
• Engage and connect with network of external thought leaders, senior HR professionals and communities of practice in talent to keep informed of emerging research, trends, and practice.
• Identify critical talent and talent (capability) gaps across the segment.
• Manage high-potential employees and succession plans.

Performance management

• Managing the employee performance cycles across the segment to include leadership coaching, calibration cycles and analytics.

Leadership learning and development

• Partner with corporate L&D COE to design, build and implement L&D solutions that encompass hard and soft skills development. Develop programs to address gaps in front-line leadership through entry level management within the segment. 
• Analyze impact of L&D solutions and investments.
• Implement corporate led L&D solutions to deploy for the segment.

Organizational Design/Effectiveness

S/he will lead Residential Segment initiatives to continually improve the HR Operating and Shared Services delivery models.

• Serve as champion for Residential opportunities to streamline HR processes, enhance efficiency, and reduce opportunity costs.
• Implement best practices and automation tools to improve the HR Shared Services function.
• Collaborate with cross-functional teams to integrate HR processes seamlessly into the organization.
• Collaborate closely with HR Business Partners, Talent Acquisition, and other HR functions to provide integrated HR support to the organization.
• Create and generate reports and analytics to track HR Shared Services performance and support data-driven decision making.
• Develop insights from data to improve HR services and processes.
• Partner with DE&I Corporate Leader on initiatives and programs to advance Lennox’s diverse culture.
• Provide change management advice and support to enable successful key transformation initiatives.

HR Business Partner (HRBP) Central Functions

S/he will serve as HR Business Partner to Segment level corporate support functions: Finance, Shared Services and Product Management.

 Professional Experience / Qualifications

The successful candidate must be energized by teamwork. S/he must be forward thinking and creative, attentive to details, credible and dedicated to producing high quality outcomes. This role requires a professional that has the ability and initiative to diagnose issues quickly, influence solutions, and execute project details at a rapid pace. 

• Broad Talent Management experience with emphasis in talent development, succession/performance management, leadership development, learning, and diversity & inclusion. It is important that this person have a record of accomplishment with best-in-class talent management strategies and teams across growing organizations. 
• Proven experience in diagnosing organization capability requirements and translating these into practical solutions, including leader development and talent management practices, processes and/or programs.
• Demonstrated understanding of learning, training, and leadership development; and an awareness and understanding of the learner of the future.
• Ability to recognize great talent and potential in individuals. S/He will lead an efficient process for talent development and career building, improving on talent retention and engagement.
• Experience and success as a respected HR Business Partner is strongly desired.
• Proven relationship-building, continuous improvement, lean principles, and project management skills.
• Outstanding communications skills, including written, verbal and presentation. Demonstrated ability to champion a continuous learning approach to enhance organizational capability and foster innovation.

Qualifications

WHAT WE ARE LOOKING FOR

• Requires a bachelor's degree or an equivalent combination of education and experience
• Requires at least 10 years related experience

WHAT WE OFFER

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization.  Lennox offers employees a variety of flexible work options, as outlined in Lennox's FlexWork guidelines, including the potential opportunity for remote work for select positions. This role is currently designated as option for up to 1 business day/week of remote work.

Benefits:

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company match and 1-year bonus 
• Employee Stock Purchase Program 
• Community involvement opportunities 
• Robust Employee Assistance Program
• And much, much more!

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