What are the responsibilities and job description for the HVAC Field Trainer position at Lennox International?
Company Overview
Lennox International Inc. (LII) is a global leader in energy-efficient climate-control solutions. Dedicated to sustainability and creating comfortable and healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our air conditioning, heating, indoor air quality, and refrigeration systems. Lennox International stock is listed on the New York Stock Exchange and traded under the symbol LII.
Job Description
Under limited supervision, supports regional operations through onsite training, quality inspections and technical support. Requires 80-100% travel. The position combines technical and leadership skills to accomplish objectives.
Duties include, but are not limited to:
- Solve technical problems beyond normal operations capabilities. Initiate, analyze, recommend and communicate HVAC facility solutions to customers and support staff.
- Inspect and oversee workmanship of NAS technicians and serve as Quality Assurance Liaison for LNAS and its customers
- Train NAS Technicians to ensure all LNAS overall Quality and Safety process and NAS procedures are in place and followed
- Provide applicable PM and Top 20 repairs training onsite to technicians and field operations for a greater contribution and achievement.
- Contribute to the overall company culture sharing best practices, ethical behavior, and employee development
- Collaborate with assigned FTS and direct supervisor of preventive maintenance and workmanship inspections performed and recommend corrective actions
- Proctor NATE exams by company standards
- Submits any required paperwork in a timely manner.
- Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times.
- Must become RSES/CM certified within 1 year
- Performs other duties as assigned.
- Flexibility to work overtime/ weekends
Qualifications
- RSES CM Certification Required or must obtain certification within 1 year of employment
- High School diploma or GED equivalent
- EPA Certification Required, NATE certification strongly preferred
- 10 years hands on commercial HVAC experience
- Valid Driver’s License
- Moderate lifting (up to 75 pounds)
- 80-100% Travel; Periodically on call
- Proficient with computers and associated software (Microsoft Suite)
- Excellent customer service skills
- Ability to self schedule on occasion and work independently as required.
- Self motivated to complete assigned tasks within allotted timeframes
