What are the responsibilities and job description for the Housekeeper/Porter position at Lerner Enterprises?
COMPANY BACKGROUND:
Since our founding in 1952, Lerner Enterprises has emerged as one of the largest and most respected private real estate developers in the Greater Washington, D.C. Metropolitan Area. Our services encompass all phases of real estate development, including planning, development, construction, leasing and asset and property management. The breadth of our diverse real estate portfolio includes residential, office, retail and hotel properties.
Over the last six decades, Lerner has developed a number of award-winning projects, such as Washington Square in the District of Columbia, The Corporate Office Centre at Tysons II, Dulles Town Center and The Falls at Flint Hill in Northern Virginia. The residential portfolio currently comprises 16 properties in Virginia and Maryland that total over 5,300 units.
Today, Lerner continues to embrace new technology and innovative thinking to create dynamic places to live, work and play.
PRIMARY RESPONSIBILITIES: Housekeeping Skills
- This position is an entry level to mid-level position with compensation increased as skillset and experience continues.
- Follow company policies and safety at all times, following OSHA rules and regulations.
- Ensure that common areas are kept clean to the standards expected by our residents.
- Maintain a clean and safe work environment at all times.
- Job includes picking up exterior areas of the property as well.
- Use of carpet cleaning equipment in the hallways will be required on a quarterly basis.
- Have the ability to work on the ground or from a ladder.
- Use of common equipment such as vacuum, carpet cleaning equipment, wet vac equipment, leaf blower and any other items needed for hallway and common area cleaning.
- Be able to complete general maintenance repairs to the common areas.
- See that all necessary safety inspections, processes and procedures are followed including lockout tag out procedures and MSDS sheet collection.
- Responsible for inventory control and communication on parts used for the day.
- Required to inspect the property on a regular basis to see everything is in good working order, all inspections are completed, and our curb appeal is at expected levels.
- This position may be required to have on-call responsibilities on a scheduled rotation where you are required to complete service requests and report to after hour emergencies.
- Regardless of whether it is during a scheduled on-call rotation, you are required to report to catastrophic emergencies within your property and the portfolio as assigned.
PRIMARY SKILLS: Maintenance
- Must have exemplary communication skills verbally and in writing with customers, employees, and vendors.
- Strong customer service skills are required including handling difficult customers.
- Significant problem solving abilities needed including diagnosing, formulating, and managing all aspects of problem solving.
- Capable of providing ongoing communication to the Maintenance Supervisor, Property Manager and other team members on all aspects of maintenance for strong coordination with office personnel where needed.
- Other duties as may be assigned
QUALIFICATIONS:
- Preferably at least 1 year experience in housekeeping, landscaping, or a related field.
- Basic overall knowledge of all aspects of property maintenance and housekeeping.
- Strong verbal and written communication.
- Ability to thrive in a collaborative, team environment.
- Proactive; self-starter.
- Analytical
- Results-driven
- Ability to multi-task and work well under pressure.
- Strong attention to detail.
WORK ENVIRONMENT:
This job operates in a professional office environment with regular work in an outdoor environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. There is exposure to all types of weather conditions when managing daily work functions of the department.
PHYSICAL DEMANDS:
This job requires you to stoop, bend, and lift regularly throughout the work day. This role can involve the use of ladders, doing work on exteriors of buildings including roofs. You need to be able to lift up to 50 pounds.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for the successful performance of this job. Duties, responsibilities and activities may change at any time with or without notice.
BENEFITS:
- Health, Dental, Life/AD&D, and Supplemental Insurance
- Short and Long Term Disability Insurance
- 401K with company match
- Flexible Spending Accounts
- Vacation Leave
- Sick Leave
- Personal Days
Lerner Enterprises is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.