Retail Sales - Aqua Quip Pool & Spa

Mission/Job Scope:

Sales Associates sell all pool, spa and applicable products in a fun atmosphere creating excitement in the lives of local families for enjoying their back-yard investment. We provide full training on everything that you need to know so no industry experience is required. Non-sales job responsibilities include testing pool and spa water at the water test station, preparation and carry out service to cars for customers and assisting with daily store upkeep, stocking, and inventory.

Responsibilities:

• Sell all products by understanding the characteristics, features, and benefits of the products that we sell.
• Complete all training programs as directed in a timely manner.
• Provide customer service and engage customers with a purchase or return.
• Build rapport with customers and qualify their requirements.
• Strong commitment to hitting targets and exceeding goals.
• Test water at the water test station.
• Help carry products to customers after purchased.
• A team player.
• Have basic knowledge of business math and percentages.
• Understand proper use of grammar and spelling for writing notes.
• Continually work on learning products, sales skills, procedures and policies to ensure you are proficient with the right competencies to sell.
• Develop new customers and maintain rapport with previous customers resulting in referrals and rave reviews.
• Handling customer care scenarios calmly and logically with the customer and company in mind for win-win outcomes.
• Stock your shelves with directed merchandising to always maintain a profession appearance.
• Display signs and update shelf tags as directed.
• Help with approved social media content for continued growth and success (if applicable).
• Maintain store in top operating condition, ensure it remains clean and presentable at all times.
• Ensure the stock areas are always organized and easy to view and retrieve merchandise.
• Always remain conscious of inventory control based on your inventory training and POS system.
• Abide by all company policies.
• Uphold and follow the mission statement and statement of values.