Director of Human Resources

Ready to grow your Human Resources Skills in a team-focused environment? 

The Holiday Inn City Centre near downtown Sioux Falls, SD is seeking an HR Director to lead and oversee recruiting, benefits, training, employee relations, recognition programs, other compliance duties, and all other programs for our managers and staff. Build and promote a positive team culture while ensuring our guests’ experience is unique and brings the brand to life. Coach and counsel General Manager and leadership team on all people-related issues.

At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Duties and responsibilities

• Assist in the creation of and work within the established Human Resources department budget   
• Monitor staffing and labor standards to manage costs 
• Mitigate financial risks associated with employee relations issues 
• Identify and analyze local compensation and benefits practices to ensure financial competitiveness 
• Create programs to foster teamwork and a positive work environment for all colleagues 
• Complete required forms for government agencies, credit collections organizations, and employees to stay compliant
• Responsible for accurate and timely processing of payroll and resolution of any payroll errors
• Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes, and related programs, to foster productivity and enhance performance 
• Conduct new colleague orientation by providing information on hotel or company standards, policies, procedures and colleague benefit programs  
• Ensure that hotel or company hiring standards and governmental regulations are followed in a timely manner for recruiting and selection processes  
• Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.  
• Recommend and implement guest service strategies that engage colleagues to respond to changing guest needs 
• Stay current on market trends and local changes that impact guest satisfaction
• Oversee employment engagement surveys and coordinate department response to maintain or improve scores
• Work with department managers to develop initiatives to achieve service standards and drive continuous improvement in the guest experience 
• Develop awareness and reputation of the hotel and the brand in the local community and promote colleague involvement in local community 
• Ensure compliance with relevant employment laws and hotel or company policies and procedures   
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programs    
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues  
• Perform other duties as assigned
  
  Requirements/Qualifications
  Bachelor’s degree or higher education qualification / equivalent
  Four years of related experience in Human Resources with progressively increasing responsibilities
  Some supervisory experience also preferred
  Professional HR designation preferred
  Ability to maintain confidentiality to the extent possible in all Human Resources-related matters
  Strong written and verbal communication skills
  Demonstrated ability to work through complex work-related issues