Room Attendant

The Room Attendant cleans guest rooms as assigned, ensuring the property’s established standards of cleanliness. 

About the Company:

Nestled in the heart of vibrant urban destinations, Level luxuriously spacious modern suites, upscale lifestyle amenities, and dedicated concierge service create your personal sanctuary in the city. So, you can settle in for as long as you like, and stay level - with the equilibrium of home, and all the thrill of travel. Available for nightly and extended stays, Level’s growing portfolio of award-winning properties can be found in Vancouver, Los Angeles, Chicago and Seattle.

Essential Duties and Responsibilities:

• Cleans guest rooms as assigned.
• Monitors and maintain cleanliness, sanitation and organization of assigned work areas
• Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
• Transports cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely. provides cleaning service to designated rooms on assignment sheet: empty trash containers and ashtrays; remove all dirty terry and replace with clean par to designated layout; replace soiled bed sheets and make bed with clean linen; cleans kitchen and sets lighting and thermostat to designated levels.
• Responsible for always maintaining positive guest relations.
• Resolves guest complaints and ensures guest satisfaction.
• Maintains complete knowledge of and complies with all departmental policies/service procedures/standards.
• Maintains complete knowledge of correct maintenance and use of equipment.  Uses equipment only as intended.
• Anticipates guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
• Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Replaces facial, toilet tissue and bathroom amenities in correct amount and location.
• Updates status of rooms cleaned and turned down on assignment sheet/ in the system
• Returns and restocks cart at end of shift.
• Empties vacuum bag and wipe vacuum clean.
• Ensures security of any assigned guest room keys.
• Reports any damages or maintenance problems as well as turns over any lost and found items from guest rooms to the Manager
• Makes up cribs and rollaway beds and re-hang/refold clothes.
• Performs other duties as assigned.

Minimum Qualifications:

• Must have strong attention to detail with the ability to prioritize and organize.
• Understand guest’s service needs. 
• Must be speedy and accurate. 
• Be a clear thinker, remaining calm and resolving problems using good judgment. 
• Follow directions thoroughly. 
• Work cohesively with co-workers as part of a team. 
• Work with minimal supervision. 
• Maintain confidentiality of guest information and pertinent hotel data. 
• Ability to work weekended and a flexible schedule.

Perks and Benefits:

When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $100 per pay our PPO, HSA and HMO have you covered. In addition we offer:

• 3 weeks PTO
• Annual education allowance of up to $1,000
• Referral program
• Commuting Support – just for WA ( don’t add to CA posting)
• Residential housing discount after 1 year of continuous employment
• Friends and family rates for our Hotel Properties throughout the company

We thank all applicants for their interest; however only those selected for an interview will be contacted. No phone calls please.