Director of Human Resources - David L. Lawrence Convention Center

Director of Human Resources - David L. Lawrence Convention Center

Director of Human Resources

Key Responsibilities:

• Developing and implementing recruitment/staffing plans for the location in partnership with managers
• Serve as the 'voice of the people' in all senior leadership discussions
• Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner
• Conducting regular audits to verify compliance with policies and procedures
• Manages workforce planning to build capability and optimize performance
• Develops, implements and supports a retention strategy at location
• Leading efforts around employee engagement, onboarding, orientation training and retention at the location
• Coaches team managers to understand business information and key performance levers
• Drives incremental improvements to performance using robust analysis and benchmarking
• Developing and implementing recruiting/staffing plans for the location in partnership with managers
• Overseeing the timely and accurate completion of all team member timesheets in our 'MyStaff' system
• Ensuring efficient and welcoming employee check-in experience
• Partnering with the location leadership team to develop and deploy an employee engagement action plan
• Overseeing employee investigation and progressive discipline procedures
• Moves between strategic and operational thinking to execute strategy
• Where applicable, acting as the primary point of contact for union representatives
• Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement
• Ensuring all team member information is accurate and up to date within the location HRIS system
• Ensuring the timely processing of all unemployment claims
• Plans the team's activity to deliver against medium-term objectives
• Managing team member 'Speak Up' and Grievance complaints
• Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
• Partnering with department leaders to optimize flexible labor scheduling; define management succession plan and development
• Works in partnership with Compass Strategic Alliance Group to manage the contract retention
• Contributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)
• Supporting managers in completing employee investigations and corrective actions processes
• Analyze performance data across multiple units to look for operational efficiencies
• Evaluates/audits working practices to manage risks and drive compliance
• Shapes and manages change and improvement programs
• Attend manager meetings to support the overall management and governance of the location
• Delivering ongoing training and development to the on-site management team
• Partner with the location/partner HR team to develop joint strategies where appropriate
• Other duties and responsibilities as assigned

Skills and Experience:

• 5 years in a Human Resources leadership role
• Experience managing large scale projects
• High level of computer literacy
• Passion for hospitality, food and retail
• Excellent interpersonal and stakeholder management skills