Company Description
With manufacturing sites across the US, UK, Germany and Denmark, LGC Biosearch Technologies has plans to continue growing.
We deliver mission critical genomics to our diverse customer base in molecular diagnostics, pharma / biotech and agrigenomics.
Our integrated portfolio of products, services and expertise supports our purpose of Science for a Safer World and we have embodied our mission by working with customers to enable research into life-altering treatment for disease and illness worldwide.
We are currently seeking candidates who are up for the challenge of operating in a high-growth, purpose-driven organization.
Job Description
With a focus on always putting customers first, our Field Service Technician / Engineer's work directly with an international customer base to resolve technical equipment and software problems, improve operational efficiency, provide equipment and software training, and support internal design and assembly production efforts.
Operational attributes for this role include shadowing and assisting more senior service engineers during installations, repairs, and preventative maintenance on laboratory equipment at customer facilities around the globe.
Job Duties :
Field service efforts include on-site support for : all technical issues that could not be resolved remotely, start-up, commissioning and training, test and repair, and preventative maintenance of equipment.
This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.
Business Growth : This position contributes to achieve specific service related key performance indicators as defined for revenues, profit, and service order volumes in accordance with our shared corporate values to allow service to permeate through everything we do.
Qualifications
Approximately 75% of domestic and / or international travel is required.
Additional Information
What we offer (US based-employees) :
The typical pay range for this role is :
Minimum : $ 35 / hour
Maximum : $ 42 / hour
This range represents the low and high end of the anticipated salary range for the California -based position. The actual base salary will depend on several factors such as : experience, skills, and location.
ABOUT LGC :
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments.
Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.
OUR VALUES
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.
Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website
scienceforasaferworld
Last updated : 2024-05-21
Salary : $42
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