What are the responsibilities and job description for the Schedule Specialist (Home Health) position at LHC Group?
Summary
We are hiring for a Schedule Specialist; Licensed Practical Nurse (LPN) is preferred but not required.
At MS HomeCare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
- Utilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients' needs and employee needs.
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits.
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
- Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.
- Reviews Unverified Visit report daily. Communicates directly with field staff, patient care manager, clinical director as needed.
- Monitors action screen and processes all assigned tasks, coordination notes, admin tasks in a timely manner.
- Assists in coordination of scheduling and tracking all supervisory visits and therapy reassessment visits, as required per regulatory requirements.
- Attends and participates in annual in-service programs, workshops, continuing educational programs, seminars, etc.
- Communicates professionally with all employees and external contacts (physicians, referral sources, etc.
Education and Experience
Education Requirements
- High school education or equivalent
Experience Requirements
- Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
- Exceptional organizational, customer service, communication, and decision making skills required.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
Company Overview
Mississippi HomeCare of Madison a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.
Equal Opportunity Employer - vets, disability.
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