IT Administrator

Job Title: IT Administrator

Location: Albuquerque, NM

Job Summary: Are you a tech-savvy professional looking for a dynamic and rewarding role? We are seeking a skilled IT Administrator to join our team and provide comprehensive IT support to our staff. This is an exciting opportunity to work in a collaborative environment where your expertise will directly impact our operations and help us achieve our goals.

Key Responsibilities:

• Provide top-notch IT support to our dedicated staff, ensuring smooth operations in the quality home care and finance and accounting departments.
• Manage user access, data integrity, and security for essential software portals and systems such as QuickBooks, Sharefile, Barracuda, and state Medicaid portals.
• Troubleshoot and resolve IT issues related to connectivity, compatibility, and performance of systems and equipment, ensuring minimal downtime.
• Maintain and upgrade servers, networks, and hardware as needed, with the potential to bring some outsourced services in-house.
• Stay ahead of technology updates and changes that impact our operations, and effectively communicate these to relevant stakeholders.
• Lead IT projects aimed at streamlining and improving billing, payroll, and invoicing processes, and seek innovative software solutions to automate and optimize data flow.
• Report directly to the CEO and collaborate closely with other leaders.
• Some day travel to another site may also be required (will have access to a company vehicle).

Qualifications:

• At least three to five years of IT experience, preferably in a similar role or industry.
• Degree in IT or a related field, or relevant certifications or stellar experience.
• Excellent communication, problem-solving, and organizational skills.
• Familiarity with Windows environment and Microsoft Office.

Why Join Us?

• Be part of a supportive and collaborative team that values your contributions and encourages professional growth.
• Work in a role that offers variety and challenges, ensuring no two days are the same.
• Enjoy the opportunity to make a meaningful impact on our operations and the services we provide.