Enterprise Infrastructure Analyst

RESPECT to people, COURAGE to be pioneers and raise the bar, and always demonstrate INTEGRITY and authenticity. Do these core values align with yours? If so, Lhoist North America may be the place for you! We are a company that believes our people make it happen and rewards talent by offering opportunities to further develop your knowledge and interests. Within our organization, we offer safety-first environments, collaboration across teams, and diverse and inclusive workspaces all while challenging each other to grow.

Application Deadline for this role will be 04/20/2024.

Overview:

As an Enterprise Infrastructure Analyst, you will be part of the Enterprise Infrastructure Team working under the direction of the Enterprise Infrastructure Director. Your main objective will be to ensure the stability and optimization of the infrastructure that supports the business. You will work closely with the central IT department located in Belgium to ensure consistency with the rest of the company's operations around the world.

Key Responsibilities:

- Support Server Infrastructure

- Provision and configure Windows servers using VMware

- Monitor and troubleshoot server backup processes

- Familiarity with Microsoft Infrastructure such as DNS, DHCP, SQL platforms, and more

- Validate and apply patches in different environments (Windows, Vcenter, Qnap, Synology, Veeam, etc)

Support Network Infrastructure

- High level of understanding of TCP/IP

- Monitor and troubleshoot network performance and availability

- Support WAN/LAN connectivity to remote sites across North America

- Proficient network knowledge, particularly Cisco cli for installing and configuring L3/L2 switching

- Assist with IT/OT network segregation and convergence within industrial environments

Support Sustainable Growth of the Business

- Provide direction and support to local teams regarding Infrastructure direction

- Effectively communicate standards to other Lhoist personnel in a direct but customer-friendly way

- Identify areas for improvement

- Drive standardization in your responsible regions

- Document processes/procedures for first level

Required Skills and Qualifications:

- Knowledge of VMWare, Windows Server, Cisco IOS, IPT, IPv4, Firewalls, LAN, WAN, Powershell

- Demonstrated competency in the execution of projects and in developing efficient and effective solutions

- Proven troubleshooting skills

- Ability to work autonomously and collaborate effectively with peers in US and Europe

- Open to a multicultural environment

- Good analytical and problem-solving skills

- Ability to prioritize and manage multiple tasks/projects and meeting all required deadlines

- Strong sense of urgency in meeting customer needs

- Must have strong working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint software

- Required Experience: Minimum 5 years' experience with proven success providing systems or network support

- Preferred Education: Bachelor's degree in IT or technical related field or equivalent work experience in the field is desired

Lhoist North America offers a very competitive salary package that includes but is not limited to comprehensive benefits including medical, dental, vision, life, vacation, and disability insurance. You can plan for your future with Lhoist North America 401K retirement savings options which includes an employer match. Lhoist North America also recognizes the importance of continuing education by offering Educational Assistance to our employees to encourage continued personal development and professional growth.

Here at Lhoist North America, we are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics. We encourage applications from all individuals and strongly support diversity in our workplace. We strive to create an inclusive environment for everyone, and we are committed to treating everyone in a fair and equitable manner. We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive work environment.