Record Retrieval Specialist

Record Retrieval Specialist

Liberty Litigation Support LLC, a growing litigation support firm located in the NW Houston / Cypress area, needs a reliable, organized, and detail-oriented individual to fill the position of Record Retrieval Specialist. The successful candidate should have prior record retrieval experience at a court reporting/record retrieval company, experience in the legal field, or have worked as a paralegal or legal secretary requesting medical and business records. A positive attitude, excellent time and attendance, a desire to learn and grow, and excellent communication skills with peers, clients, and vendors are a must. Applicants must be familiar with processing record orders by authorization and subpoena. Attention to detail and a focus on creating a quality work product are essential. The candidate will be responsible for maintaining our reputation as a stellar performer clients have come to expect.

Records Retrieval Specialist responsibilities:

• Basic administrative duties such as making copies, answering phones and directing calls
• Status Calls on Outstanding Requests
• Phone calls, emails and/or faxes to Facilities to Acquire Missing Items
• Maintain Detailed Progress Notes in Tracking Software
• Updating Status Notes for Clients
• Scheduling Notaries
• Various Clerical Tasks
• Set up case information in record retrieval software (MetaRecords8)
• Send record orders to locations/custodian of records
• Follow guidelines for quality control at every stage
• Electronically file documents with the court system

Skills:

· Experience with the record retrieval process

· Experience with Microsoft Office 365 and Adobe Acrobat

· Experience with MetaRecords 8 record retrieval software

· Highly organized and detail-oriented individual

· Excellent interpersonal and communication skills

· Take direction and work independently

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Houston, TX 77095: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Record Retrieval: 1 year (Preferred)

Work Location: One location