National Maintenance Trainer

Overview

Liberty Military Housing – Own your passion for service!

At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. 

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150 hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

Responsibilities

A Day in the Life of a National Maintenance Trainer:

As a Liberty Military Housing National Maintenance Trainer, you will be responsible for coordinating, delivering, and preparing all training related to the maintenance operations within their designated region. This position will provide training resources and tools to help improve the performance and development of employees while delivering on LMH’s mission and core values. This includes the facilitation of courses that are applicable to team member growth and LMH operations, technical maintenance skills, soft skills, and computer software learning.  You role will also aid in evaluating team members’ performance and monitor for adherence to LMH policies and procedures.

Your Responsibilities include, but not limited to:

• Facilitates training courses applicable to LMH Maintenance operations (i.e. Yardi, Yardi Mobile training, PMI, customer service, operational training, compliance, onboarding, Standard Operating Procedures, Technical maintenance training, etc.) to all maintenance team members. 
• Promote and deliver on-site, one: one session, classroom, hands-on, and webinar-based training sessions.
• Participates in the development of new training courses or special projects based on training needs.
• Deploys evaluations and assessments to measure training solutions’ effectiveness, retention, application, and impact on the business.
• Recommends appropriate learning tools that are engaging, effective, and value-added to achieve course objectives based on Team Member’s needs. 
• Responsible for the coordination and communication related to training including, invites, agendas, room set, training schedules, reports, documentation, class attendance, training recaps, and all other necessary training communication. 
• Responsible for the updating, ordering, and maintaining of training collateral and other materials associated with training. 
• Coordinates internal and external resources in regard to planning, developing, and delivering training to a designated location/property.
• Collaborates with the operational team in audit reviews to ensure necessary training solutions are identified and facilitated to ensure compliance with all policies.
• Other duties not listed above as directed by the National Director of Training & Development.

Qualifications

What You Need for Success:

• In-depth knowledge of maintenance operations, and the property management industry (preferred). 
• Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
• Knowledge of learning and development best practices.
• Excellent leadership and professional presentation skills.
• Excellent written and oral communication skills.
• Exceptional scheduling and organizational skills.
• Software proficiency specifically Yardi (preferred), PowerPoint, MS Word, and Excel.
• Experience working with Learning Management Systems.
• Knowledge of Fair Housing Law.
• Previous demonstrated training experience preferred, classroom facilitation required.
• Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis. 
• Ability to lift up to a maximum of 30lbs. 
• Position requires the use of a personal vehicle, the ability to travel to multiple locations, and must have a valid driver’s license.  
• This position requires anywhere from 20% - 30% travel, based on national needs. This includes travel to other regional locations for work, training, meetings, and other work-related activities.
• Must be able to fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

• Medical/Dental/Vision Insurance*
• Life and AD&D Insurance
• 401k Retirement Plan w/company match
• Employee Stock Ownership plan
• Incentive Bonus Program
• 10 Paid holidays per year
• 40 hours Paid Sick Leave per year**
• 80 hours Paid Vacation per year**

* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

Pay Range: $68,000 - $82,000 annually