Auto Claims Adjuster

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

THIS POSITION IS NOT 100% REMOTE AND REQUIRES THE APPLICANT TO RESIDE WITHIN A 50 MILE RADIUS FROM ORLANDO, FL - FOREST PARK, OH - SUWANEE, GA

 

Career Opportunity:

 

Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthenedand appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.  As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help – this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!

 

This role is a steppingstone into your claims career.  With limitless growth opportunities, you are in-charge of your future.

 

Bring your unique talents to our Fortune 100 company and receive paid and licensing.  Prior claims or insurance experience is not required!

 

Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory

 

You’d be a great fit if you are:

 

An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.

 

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.

 

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.

 

A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.

Qualifications

• Ideally, your qualifications should include:

  • An engaging, outgoing personality and passion for helping customers
  • Able to think critically, use resources and seek answers when needed in virtual environment
  • Excellent oral, written, decision-making and organizational skills
  • Strong typing and multi-tasking capabilities in a structured paperless work environment
  • Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
  • General understanding of overall claim operations and key stakeholders.
  • College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.

   

About Us

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.   

 

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-equity-inclusion/

 

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits  

 

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 

Fair Chance Notices

• California
• San Francisco
• Los Angeles
• Philadelphia

About the Company:
Liberty Mutual

Since 1912, we've grown our organization into the sixth largest global property and casualty insurer - based on 2020 gross written premium - by maintaining our commitment to the belief that progress happens when people feel secure. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Company Size:
10,000 employees or more

Industry:
Insurance

Founded:
0

Website:
https://www.libertymutualgroup.com/about-lm/corporate-information/our-business