What are the responsibilities and job description for the Office Supervisor position at Liberty Tax?
Liberty Tax ServicePosition Title: Office SupervisorDepartment: USST-Company StoresStatus: SeasonalReports to: District Manager of Company StoresFLSA Status: Non-exemptPosition PurposeOffice Supervisors are responsible for overseeing daily operations of a specific retail tax location. This position manages store employees and is responsible to meet business objectives as set out by the corporate office.Position Responsibilities/Duties/Functions/Tasks1. Recruit, train and management staff2. Implement the authorized Marketing plan3. Ensure client receives exceptional customer service4. Generate and transmit daily operational reports5. Prepare taxes as neededPosition Qualifications1. Solid organizational and time management skills2. Ability to delegate and provide coaching3. Ability to manage and motivate others in a fast-paced business environment4. Exceptional communication skills5. Self-motivated and ability to work both independently and within a team6. Flexible to work nights and weekends as necessary7. Active PTIN required8. Minimum 3 years previous tax preparation experience required or Enrolled Agent (EA) or Certified Public Accountant (CPA) credentialsPhysical Demands and Work EnvironmentPosition requires working in an office atmosphere and supervising office employees (Tax Preparers, Costume Wavers, and Office Employees). Employee AcknowledgementThis is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments). Liberty Tax Service is an equal opportunity employer.
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