Administrative Assistant

This position is full-time. Pay ranges from $15.01/hr to $28/hr, based on experience.

SUMMARY

Provides excellent customer service to patients and associates while performing office support functions to the department in which assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure daily customer happiness
• Provide excellent customer service to internal and external customers
• Assist with company uniform ordering and distribution
• Assist with office inventory management
• Assist with community relations and Life EMS related events
• Answer telephone lines
• General document creation, editing and filing (electronic or paper)
• Send packages via UPS/Fed Ex or certified mail.
• Check in deliveries and route to appropriate department
• Prepares and distributes incoming and outgoing mail as well as inter-company mail
• Research and rectify missing paperwork needed to complete the billing process
• Take cash payments and ensure proper documentation and delivery of those payments
• Maintain cash box
• Coordinate local vendor repairs with the Directors of Operations (e.g., heating/cooling, plumbing and electric)
• Must follow HIPAA guidelines at all times to protect customer PHI
• Provides administrative support to other departments as requested
• Perform other duties as assigned

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:

• High School diploma or GED.
• Strong verbal communication skills, administrative writing skills, and ability to accurately type.
• Mastery level knowledge of Microsoft Office suit including MS Word, Excel and Outlook.
• Ability to efficiently manage time and tasks to meet deadlines
• Must demonstrate positive, respectful behavior in dealing with people at all levels.
• Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment.
• Must be interviewed by the Director of Southern Operations or his/her designee.

PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.