Automotive Installation Technician - Concord, NC

Automotive Installation Tech -Job Description

***This position requires travel between Concord & Mooresville Locations*****

COMPANY OVERVIEW:

LifeSafer, Inc. is the leading manufacturer, distributor, and service provider of Portable Alcohol Monitoring Solutions, including Ignition Interlock Devices (IIDs). Ignition Interlocks are installed in a vehicle and measure the alcohol in the driver’s breath, only allowing them to start the vehicle if their breath alcohol content is below a set point. LifeSafer Ignition Interlock helps save lives by limiting one’s ability to drink and drive.

POSITION OVERVIEW:

LifeSafer is currently seeking a full time Field Technician to install, service and remove Ignition Interlock devices. It is helpful, but not required, to have a background in automotive electrical systems; such as automotive alarm and remote start systems. We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

SKILLS & SPECIFICATIONS:

• Some experience in Automotive Electrical Systems preferred, but not required.
• Experience with Car Alarms or Remote Start Systems a Plus.

DUTIES & RESPONSIBILITIES:

• Install, service and remove Ignition Interlock devices from cars, trucks and commercial vehicles.
• Use of PLUS system to interface with devices for data retrieval and reporting.
• Working with clients to troubleshoot issues, and educate clients on proper use of the device.
• Provide prompt, courteous and professional customer service to clients.
• Assist contractors by answering phone calls, education, and troubleshooting, etc.
• Handle payments at service center including credit card, debit card, and cash payments.
• Manage service center inventory including shipping/receiving devices as well as working with contractors for inventory management.
• Keep service center clean and presentable daily.
• Travel to other service centers or locations periodically to support business needs.
• May assist in marketing IIDs by giving presentations on the devices.
• Other duties as necessary.

EDUCATION:

• High School Diploma or GED

OTHER:

• Competitive Hourly Wage
• Health, Dental, and Vision Benefits
• Matching 401K
• Equal Opportunity Employer

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance

Schedule:

• Monday to Friday

Experience:

• 12v automotive: 1 year (Preferred)

Ability to Relocate:

• Concord, NC: Relocate before starting work (Required)

Work Location: In person