Medical Services Coordinator

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!

ROLE OVERVIEW
This position provides full administrative support for Integrated Behavioral Health. On a daily basis, the Coordinator will be tasked as a point of contact between multiple parties including patients, physicians, pharmacy staff, and others.Responsibilities

• Manage intakes/referrals for evaluation services from various referral sources
• Insurance verification
• Sending and processing new patient paperwork through patient portal
• Scheduling
• Prepare and disperse weekly schedules to site locations
• Interfacing with doctors and patients
• Sending letters/reports to families and PCP’s
• Other general office/administrative support for clinicians as needed

Skills & Experience

• High school diploma or equivalent; medical administrative services certification preferred
• 2 year of experience in medical administrative services
• Strong interpersonal and phone skills.
• Strong written and verbal communications skills.
• Strong attention to detail skills.
• Professionalism and team-oriented approach a must.
• Balance of nurturing and resolute styles in working with families.
• Great ‘multitasking’ abilities.
• Proven record of job or educational stability.
• Ability to work independently as well as part of the team
• Qualified candidates must be legally authorized to be employed in the United States
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

LifeStance Health (NASDAQ: LFST) is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:

Delivering Compassion - We care for people unconditionally and act with empathy always.
Building Relationships - We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference - We respect the diversity of every individual’s lived experiences.
Learn more at www.lifestance.com.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Mechanicsville, VA 23116: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location