What are the responsibilities and job description for the LVN II position at LifeStream?
Job Details
Description
Conducts donor/patient interviews, physical assessments, and phlebotomies. Oversees donation process and recovery. Depending on location, work includes performing Whole Blood, Special Services, and Multiple Component Collection in order to provide excellent customer service and to produce safe quality blood products for patients. May be required to learn and maintain skills on multiple Apheresis Technologies based on organizational need. Gives good attention to detail and conducts work according to policy, procedure, and regulatory guidelines. Works as a positive team player to provide effective donor/patient processing. Works at other draw locations as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Treats both internal and external customers with dignity and respect in a friendly and professional manner.
2. Functions as a positive team player.
3. Prepares equipment/supplies (e.g. set-up, cleaning, Quality Control, Preventative Maintenance, and restocking).
4. Performs general donor and ‘specials’ registration on computer and manually as needed.
5. Interviews and makes physical assessments of donors and patients (e.g. blood pressure, pulse, temperature, hematocrit, and hemoglobin).
6. Collects patient and donor whole blood and apheresis units along with samples.
7. Maintains competency on multiple Apheresis Technologies as required.
8. Maintains appropriate Nurse to Donor workload ratio for donor processing efficiency.
9. Meets the varying needs of different types of donor/patient, making process adjustments as necessary.
10. Responds to adverse donor reactions.
11. Documents complete and accurate medical record information.
12. Protects confidentiality of donors and employees.
13. Actively recruits donors into Apheresis Program and other Blood Bank Programs as indicated by organizational goals and Standards of Performance.
14. May participate in training acting as a preceptor.
15. Completes and assists with other projects as delegated.
16. Works at other draw locations as needed.
CUSTOMER INTERACTION/PROBLEM-SOLVING:
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customer’s needs a high priority in face-to-face or telephone contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. And/or demonstrates a moderate level of problem-solving skills.
COMPLEXITY:
Work mostly includes various duties involving different and unrelated processes and methods. Decisions on what needs to be done frequently require analysis of the subject in each assignment, and chosen course of action may be selected from several alternatives. Work involves conditions and elements that must be analyzed to identify interrelationships. Work may often include varied duties requiring many different and unrelated processes and methods such as those relating to
aspects of administrative or professional fields. Decisions by the employee as to what needs to be done include assessment of unusual circumstances, variations in approach, and incomplete or conflicting data.
NATURE AND EXTENT OF SUPERVISION PROVIDED TO THE POSITION:
The supervisor makes assignments by defining objectives, priorities and deadlines, assisting the employee with unusual situations with no clear precedents. Employee plans and executes steps to complete the assignment, following instructions, policies, and previous training or accepted practices. Completed work is evaluated for soundness, appropriateness, and conformity to policy. Occasionally, the supervisor sets overall objectives and resources available, with deadlines and work plans developed in consultation with the employee.
Qualifications
To perform this job successfully, each essential duty (as identified above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
GENERAL KNOWLEDGE, SKILLS, & ABILITIES:
1. Excellent interpersonal customer service skills with both internal and external customers (e.g. smiles).
2. Strong team player skills.
3. Good understanding of cGMP requirements.
4. Knowledge of good Safety Standards.
5. Ability to problem solve, think independently, and seek direction when needed.
6. Excellent phlebotomy skills.
7. Good medical assessment skills.
8. Good documentation skills.
9. Ability to be organized and coordinate multiple tasks so that skills set can be shifted as required.
10. Ability to work with machines.
11. Ability to lift 30 pounds.
12. Ability to drive a standard passenger vehicle.
13. Ability to train and mentor (i.e. act as a preceptor).
14. Computer literate.
15. Ability to maintain confidentiality.
16. Ability to follow and demonstrate good safety practices.
EDUCATION:
High School Diploma or GED. LVN degree.
EXPERIENCE:
Minimum three months to one year of generalized nursing and/or clinical experience.
CERTIFICATES, LICENSES, ETC.
Current California Licensed Vocational Nurse (LVN) License and current CPR Certification. Current California Driver’s License.
PHYSICAL DEMANDS:
Refer to ADA checklist attached for physical demands.
WORK ENVIRONMENT:
Laboratory and Medical environments with high risks including Mobile Operations.
LifeStream is an Equal Opportunity Employer, M/F/D/V. LifeStream participates in the federal governments E-Verify program to determine employment eligibility.
The employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
Equal Employment Opportunity/Minorities/Females/Disabled/Vets
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Accomodations@Lstream.org or call 909-386-6875 to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.
EEO is the Law. For more EEO information about applicant rights click here.
Our organization participates in E-Verify, for more information click here.
All applicants who receive a conditional offer of employment will be required to undergo a pre-employment drug test in accordance with LifeStream’s established guidelines.
