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Supervisor, Community Health & Wellness

LifeWays
Jackson, MI Full Time
POSTED ON 4/26/2024
General Summary

Under the direction of the Director, Clinic-Based Services and the Director, Community-Based Services, the Supervisor of Community Health & Wellness accomplishes program objectives by supervising staff, overseeing the delivery of care coordination and wellness programming functions, organizing, and monitoring work processes and functioning as a member of the Clinical Supervisors team. This individual consistently incorporates LifeWays' mission, vision, and values into the decision-making process.

Essential Functions

  • Responsible for day-to-day supervision, counseling, and discipline of direct staff according to procedure. Also responsible for performance evaluations, initial 90-day period for (direct report) new employees and annual thereafter.
  • Educates and empowers staff to be adept at meeting current and future organizational needs.
  • Through individual and group supervision directs, supervises, trains, evaluates competencies and addresses performance issues consistently, promptly, and appropriately.
  • Plans and facilitates meetings to communicate organization initiatives and updates to staff.
  • Assists in the development and monitoring of department/program budget.
  • Monitors and manages staff schedules, priorities, and assignments to ensure that staff time is being utilized appropriately for efficient operation of programs.
  • Collaborates with leadership team to address issues of compliance and ethics.
  • Monitors credentialing, privileging, and licenses to ensure staff are up to date and working within their scope.
  • Ensures obligations regarding the specifications of the program, productivity, and frequency of patient contact are met consistently.
  • Develops and leads staff training programs and exercises to maintain a culture of learning and clinical excellence.
  • Regularly and consistently audits clinical documentation of staff for clinical proficiency, quality, and timeliness.
  • Provides supervision to staff in other clinical services departments in the Operations Division as needed to ensure continuity of services.
  • Demonstrates leadership and supervisory skills that foster a culture that embodies LifeWays' values of Exceptional Service, Person-Centered Care, Innovation, Integrity, Strategic Partnerships, and Compassion.
  • Provides input on departmental policies and procedures on an ongoing basis.
  • Ensures programs are in compliance with all applicable laws and regulations and keeps informed about changes in laws and regulations.
  • Maintains regular and predictable attendance.
  • Performs other duties as assigned.

Required Education/Certification/Licensure

  • Bachelor's degree in human services related field, healthcare administration, or business administration with evidence of experience in healthcare administration or a combination of education and work experience.

Preferred Education/Certification/Licensure

  • Bachelor of Nursing with appropriate licensure within the State of Michigan.
  • Lean Six Sigma Certification
  • Certificate in Integrated Behavioral Health and Primary Care
  • MICHWA certification

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