Product Manager

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people's lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

As LifeWorks continues on its journey to impact 1 billion lives around the world with its vision for mental, physical, social and financial wellbeing, we are looking for passionate individuals to help us bring the LifeWorks Product team to the next level.

The Product team is dedicated to Total Wellbeing, purpose-driven products and championing the discipline of market driven, user-centric product methodology. Our users are internal and external, crossing geographies, segments, lines of business and functional areas. We aim to solve market problems now and before they are needed. We work with teams, partners, and leaders across LifeWorks and innovation eco-systems.

Our team is currently looking to hire a Product Manager. The selected candidate will be responsible for the product management of assigned feature teams and/or initiatives. The successful candidate will be a product team leader and will manage a cross-functional feature team responsible for all aspects of products and services within their portfolio. This includes planning, prioritization, and execution of feature development, go to market and lifecycle management with keen focus on user experience and product metrics.

Our Expectations:

* You're passionate about product - how people are served every day - and understand the methodology
* You have a knack for identifying and solving market problems
* You're a team-player who proactively finds ways to support your team
* You have an excellent understanding of digital technologies and their integral role in today's products

Responsibilities:

* Work with the Product leadership and other Product Managers on aligning to the platform vision and strategy, and contributing to the overall future direction of the product.
* Relay the product vision clearly and concisely to cross-functional teams;
* Collaborate with Product management to understand customer and user needs, seek out new opportunities and establish actionable insights, to form a concise product backlog.
* Contribute to the wider product roadmap planning and co-ordination effort to ensure a holistic customer experience, and professional operations.
* Helps to develops positioning for the product.
* Works with the colleagues in Product to communicate the release of new features, and encourage effective adoption amongst customer base.
* Acts as a product leader within the company
* Supports in the development of the business case for new products, improvements to existing products, and business ventures.
* Bring the voice of the customer into the work that you do, connecting with clients in different ways/using different methods (i.e., interviews, surveys etc.)

Succeeding as a Product Manager requires the following core qualifications and skills:

* 5 years of experience as a Product Owner or Product Manager; previous experience in Program Management and project management is an asset.
* Outstanding communication skills and attention to detail, with the ability to clearly articulate the product vision.
* A skillful negotiator within internal and external team environments
* Strong analytic and information synthesis skills
* Experience of validating assumptions and grounding ideas in data but with an entrepreneurial streak that allows you to identify opportunities and solutions and guide the team through them.
* The ability to turn a business vision into product objectives and establish objectives and key results to monitor performance
* Be able to discern the need for urgent delivery against effective discovery and validation
* Experience working with design and engineering teams to create the best user experience that addresses need, solves problems, and highlights opportunities.
* Highly analytical and technical in approach
* Experience of delivering digital solutions using Agile methodology
* Experience of using Azure DevOps, Trello, Confluence or similar
* PC proficiency to include the Microsoft product suite and Teams collaboration tools

#LI-SGI1

#LI-Remote

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

LifeWorks is an Equal Opportunity Employer. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [ Email address blocked ] - Click here to apply to Product Manager

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.