Program Director

POSITION: PROGRAM DIRECTOR

LOCATION: BRONX, NY

REPORTS TO: EXECUTIVE DIRECTOR

SUPERVISES: PROGRAM MANAGER, COACHING;  PROGRAM MANAGER, PARENT ENGAGEMENT

FLSA STATUS: EXEMPT

SALARY RANGE: $90,000.00 - $100,000.00/yr

ABOUT OUR ORGANIZATION  

LIFT is a national nonprofit on a mission to invest in families to break the cycle of poverty. We believe that racial and gender wealth gaps stem from structural inequities that keep them trapped in a cycle where poverty, like wealth, is passed from generation to generation. At LIFT, we interrupt the generational transmission of poverty by partnering with parents of young children to build well-being, financial strength, and social connections – or as we like to put it, Hope, Money, and Love. LIFT’s one-on-one coaching program empowers parents to set and achieve goals that put families on the path toward economic mobility – such as going back to school, improving credit, eliminating debt, or securing a living wage. In addition to coaching, LIFT parents also receive direct cash infusions to reinvest in their families and goals. 

LIFT is at an exciting moment in its organizational trajectory. We aim to scale our impact by 1) making continuous improvements to our direct service model, 2) partnering with health care, postsecondary education, early child development, and government organizations to deliver LIFT’s model and influence change in those systems, and 3) influencing policy through the amplification of the voices of parents living in poverty on issues impacting their lives and communities. We are looking for team players who thrive in a growth environment of continuous improvement; are committed to LIFT’s work to combat intergenerational poverty and expand opportunity for families; and uphold LIFT’s values of diversity, equity, excellence, hope, and relationships.     

*LIFT operates sites in Chicago, Los Angeles, DC, and New York. Currently, LIFT is operating as a hybrid work environment. Accordingly, this role will be expected to work in the New York office at least two days a week.  

POSITION OVERVIEW

This is an exciting opportunity for an experienced program leader to make an impact by overseeing and continuously improving an innovative program for parents and families in New York. Overall, the Program Director has demonstrated experience overseeing and managing a team to deliver on clear objectives, familiarity with the NY or Bronx non-profit landscape, has a proven commitment to community building, 2-gen approaches to economic mobility and an ability to advocate for team while balancing strategic development.

The Program Director is charged with ensuring team and overall programmatic success of LIFT’s regional office by managing and coaching the local program team, and adjusting local programmatic strategy and related implementation to ensure our service to parents and caregivers is as efficient and impactful as possible. The Program Director will be accountable for implementing a model that is aligned and in accordance with national LIFT standards, while ensuring local implementation reflects NY’s context and needs. The Program Director will also play a key role in improving LIFT’s programs nationwide by working in collaboration with Program Directors across LIFT’s regions to identify and package best practices, both those that emerge through practice and those from within the field, to ensure that LIFT’s services are on the cutting edge.  

AS A PROGRAM DIRECTOR, YOU WILL:

• Program Operations & Management
  • Lead on program implementation, operations, and compliance; managing the team to successfully recruit, retain, and coach members
  • Serve as the regional office’s key liaison with LIFT's National Program Team; adapting requirements and recommendations to meet member and regional needs
  • Analyze and monitor program data collection and performance measures and adjust implementation strategies as needed
  • Work with LIFT’s National Program and Evaluation Team to create regional key performance indicators and use data to drive impact, strategy, and success.
  • Support the NY team with member recruitment and retention by providing, analyzing, and monitoring member data
  • Provide regular updates to the Executive Director, keeping them informed of critical issues and submitting program progress reports; communicate with other stakeholders as needed
  • Oversee and track program expense budget and work with leadership to develop annual plans to identify fundraising needs

• People Management
  • Oversee team in managing projects effectively by communicating objectives, developing project plans, and prioritizing critical action items
  • Work with Executive Director to foster effective and efficient cross-functional and team-oriented regional deliverables
  • Identify strengths and development needs of direct reports, coach and mentor team members, work with the Executive Director and the Talent and Culture Team as needed for support
  • Supervise LIFT's local program team to achieve ambitious goals around families' increased income and savings, decreased debt, improved educational attainment and employment
  • Support the Executive Director in continuing to establish a regional culture of well-being, teamwork, and collaboration

• Strategic Partnerships
  • In partnership with the Executive Director and National Program Team, research, cultivate, and establish strategic partnerships supporting the organization’s goals
  • Oversee outreach related to program resources, referral sources, and member recruitment partnerships
  • In collaboration with the Executive Director, present LIFT’s mission, and theory of change in high stakes settings such as donor or board meetings; and support external relationships that help to realize LIFT-NY's vision for impact
  • Support the local development team with board and corporate engagement and awareness around program priorities and needs

OUR IDEAL CANDIDATE:

• You are committed to LIFT’s mission and values.
• You have a bachelor’s degree and 5 years’ experience in programmatic work; experience supporting low-income parents, ideally with financial literacy, economic mobility coaching, or in ,early childhood education, K-12 or higher education settings preferred.
• You have at least 3-4 years of experience managing a team (i.e., direct reports) to achieve ambitious programmatic outcomes, with a demonstrated commitment to coaching team members and building community among program practitioners
• Experience as a coach, mentor, or volunteer preferred
• Demonstrated maturity and leadership ability to manage through growth and change, and serve as a collaborative and unifying force across team members and the organization
• You have a proven ability to take ideas from concept/vision to implementation
• You can build and strengthen high-functioning internal systems and operations necessary for the success of a team
• You are a strong collaborator who enjoys learning and developing best practices
• You are clear and compelling in both verbal and written communications, and you enjoy motivating your team around a common goal
• You have experience and familiarity working in the Bronx community
• Background in or familiarity with counseling or social work concepts, preferred

Don’t think you have everything for this role but are still very interested? Please don’t hesitate to apply. We’d love to hear from you! LIFT believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success and is committed to providing equal employment opportunity to all qualified applicants. LIFT’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of people of color, women, veterans, and individuals with disabilities in our organization.

WHAT WE OFFER:

• LIFT’s compensation philosophy is to pay competitively for our non-profit sector and ensure equity across the organization. The salary range for this role is $90,000-100,000/year. The compensation range we offer represents a good faith estimate of what we may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as qualifications and experience, internal salary equity considerations, and available market information at the time of hire, but not based on a candidate’s protected status and final compensation may fall outside the range shown.
• Benefits:   
• Employer-paid health care coverage (100% for employees, 75% for dependents)  
• 403(b) retirement savings plan including an employer match contribution of up to 5% after one year 
• Generous paid-time-off policy starting with 4 weeks in the first year (5 weeks in years 2-4, 6 weeks at 5 years), Federal holidays, the day after Thanksgiving, Cesar Chavez day, and wellness days including a one-week organization-wide paid closure over the winter holidays (the week between Christmas and New Year’s Day holidays), and a one-week organization-wide paid closure over the summer fiscal year transition (the week in which Independence Day is celebrated) 
• 12 weeks paid parental leave 
• Partial cell phone coverage  
• Pre-tax accounts for transit, health, and childcare benefits  
• Please see here for a more in-depth overview of LIFT’s Benefits and Culture.  

TO APPLY

Please visit www.whywelift.org/careers to apply and submit a resume. 

Salary : $90,000 - $100,000