What are the responsibilities and job description for the AISR Controller position at LightGrid?
Job Type
Full-time, Contract
Description
This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global Network Support Center (GNSC) working in our AISR OSC NOC.
Responsibilities:
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Perform network operations and management to include configuration and troubleshooting of customer circuits across optical and electro-optical multiplexers, routers, and switches.?
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Perform real-time circuit redesign (alternate routing) to restore customer connectivity during scheduled and unscheduled outages and maintenance actions.?
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Coordinate directly with supported customers to ensure maximum network availability to minimize or eliminate mission and operational impact.
- Work closely with AISR engineering and ASI support to provide robust network connectivity throughout the terrestrial DISN backbone.?
- Proactively monitor network alarms across platform specific network management tools.
- Utilize trouble ticket management applications to document all aspects of troubleshooting, isolation, escalation, and resolution during the lifecycle of a service impacting network incident.
Requirements
Education:
- High School diploma and 3 years of experience, Bachelor’s degree preferred
Experience/Skills:
- Able to work in shift work environment as this is a 24/7 operation
Desired Qualifications:
- Tech control facility or cyber transport experience
- Circuit actions experience.
- Telco NOC, inside or outside plant experience.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
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Expertise in one or more of the following: routers, switches, crypto devices, routing, CISCO, Juniper, MSPP, DWDM, Optical Switching.
General understanding of network topologies, both transport and IP. - Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, Powerpoint.
Certifications:
- Must possess DoD 8570, IAT Level II (SEC or equivalent) Certification.
Clearance/Citizenship:
Candidates must submit their social security number in their application for positions that require a clearance.
- DoD Secret clearance
- Must be a U.S. Citizen
Salary Description
$55,029 - $60,532
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